Patient Care Representative
2 weeks ago
TMJ & Sleep Therapy Centre of Fort Wayne
Our office is searching for an enthusiastic and career-focused Patient Care Representative to join our team. Our practice is open Monday through Thursday 8am to 5pm. This is an exciting opportunity to be part of a growing practice that is patient-centered with state-of-the-art technology and on the cutting-edge of the industry.
Our ideal Patient Care Representative exhibits the following core values:
- Embody Integrity and Authenticity
- Commit to Life-Long Learning and Greatness
- Provide Patients Hope and Focus
- Be Passionate about Your Purpose
- Build Relationships with Transparent Communication.
As a team, we strive to maintain positive attitudes, a healthy work-life balance, and a culture centered around helping our patients succeed.
The Patient Care Representative works hand-in hand with the other members of the team to provide a broad range of administrative support to the practice and our patients. This person facilitates patient care, coordinates follow-up appointments based on treatment needs, and assists in creating a successful patient flow in the office. This role is crucial to the fluidity and flow of the office and provides support and assistance to our patients as they move through treatment. This key member of the team exudes TMJ & Sleep Therapy Centre's core values and is dedicated to the long-term success of the care we provide our patients.
As a Patient Care Representative, your duties and responsibilities may include:
- Checking patients in and out, with excellent customer service
- Recording notes for next visit, scheduling, managing outgoing referrals, collecting payments and recording payment information
- Maintain knowledge of calendars and schedules by reading and understanding applicable obligations, or availability of the practice and staff during scheduled hours
- Providing appointment reminders, documents and records
- Managing patient and provider contact information
- Submitting orders, referral letters, patient records, and transmitting patient imaging and/or any other records requisitions
- Managing incoming correspondence, mail, faxes, packages deliveries, and patient records
- Registering new patients, distributing necessary paperwork, communicating expectations of upcoming visits, and receiving the health information prior to arrival
- Preparing correspondence, memos, and any other documents requested by the doctors
- Other duties as assigned
**Benefits**:
- Health Insurance
- Dental Insurance
- Retirement plan
- Paid time off
- Monthly bonuses
Company's website:
This is an excellent opportunity for an individual with outstanding verbal and written communication skills. Organizational skills and self-motivation are a must.
**Salary**: $17.00-$21.00 per hour
Schedule:
- 8 hour shift
- Monday to Thursday
**Benefits**:
- 401 (k)
- Health insurance
- Paid time off
- 401 (k) matching
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
- Computer Skills: 1 year (preferred)
Pay: $17.00 - $21.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 1 year (required)
- Medical office: 1 year (preferred)
Work Location: In person
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