Owner Management Coordinator

4 weeks ago


Chicago, United States CVR Associates Full time

Responsible for being the link between Housing Choice Voucher Program participating owners and the Chicago Housing Authority. Acts as a liaison between HCV owners assisting them in navigating the program to assist in a positive partnership.

**Essential Duties**:

- Reconcile the IRS penalty list provided by CHA and correct discrepancies on the vendor /owner record including TIN and vendor/owner payment discrepancies.
- Handles all inquiries from vendors with regard their Yardi account
- Process ownership/management and address changes associated with all HCV properties
- Identify issues and provide resolution on the Harris Bank reject list, which details all transactions either rejected or re-routed by Harris Bank as a component of the bi-monthly check runs. Report and analyze each circumstance identified on the report to provide a solution to each case to report on the fees associated with the error.
- Create, consolidate and correct the vendor records to minimize duplicate entries.
- Enroll vendors in EFT, including placing and removing check holds, as well as follow up via phone with vendors not enrolled to prompt their enrollment. Moving forward he will have the following additional duties:

- Provide outreach to owners/vendors whose mail has been returned.
- Other duties as assigned

**Training & Experience**:

- Associates degree; Bachelors degree preferred.
- Four (4) year of previous experience working with the public in a Housing Choice Voucher Program or similar program.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- Associate (preferred)

**Experience**:

- HCV: 2 years (preferred)
- Customer service: 2 years (preferred)
- Yardi: 2 years (preferred)
- Housing: 2 years (preferred)

Work Location: In person



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