Coordinator, Basic Needs

2 weeks ago


Houston, United States University of Houston-Downtown Full time

**This position is 100% on campus**

Salary Range: $43,001/year or higher, commensurate with experience and/or education

**JOB SUMMARY**

The Coordinator of Basic Needs provides administrative, programmatic, and technical oversight in support of the student basic needs center/program. The Coordinator coordinates services, functions, and activities related to basic needs; provides case management and specialized information related to basic needs to students, staff, faculty, and others; and coordinates with campus and community organizations to obtain resources for students to promote student success, retention, and completion.

**DUTIES**
- Coordinates and assists with evaluating the basic needs services and functions including but not limited to the UHD Food Market, Gator Emergency Fund, technology assistance program, and forthcoming programs (e.g., clothing closet, housing assistance, childcare assistance, etc.)
- Facilitates care interventions for students who identify having an unfulfilled basic need; assists with managing a care intervention referral tracking and notes system
- Develops and coordinates programming for students that promotes holistic well-being
- Connect students to campus services, programs, resources, and other institutional opportunities to aid in the retention and success of all students
- Outreachs and connect students to community (federal, state, local) programs, services, and resources
- Collaborates with faculty and staff to address and respond to student concerns and needs
- Assists with conducting program evaluation(s) and student satisfaction surveys for the department's continuous improvement plans and reports

**MARGINAL DUTIES**
- Performs all other duties as assigned
- Serves on university and other committees as assigned

**SUPERVISORY RESPONSIBILITIES**

**Direct Reports**:

- Supervise student workers

**Delegation of Work**:

- Regularly assigns work to subordinate(s)

**Supervision Given**:

- Sets clear goals and expectations; provides mentorship and guidance

**KNOWLEDGE, SKILLS, AND ABILITIES**

**Knowledge**:

- Knowledge of trends, issues, and accepted practices relevant to the position

**Skills**:

- Excellent diplomacy, interpersonal, and customer service skills
- Strong planning & organizational skills with attention to detail

**Abilities**:

- Ability to support and lead subordinates, deliver excellent written/oral communication, work through processes, prioritize responsibilities, synthesize detailed/complex information, and provide clear recommendations

**WORK LOCATION AND PHYSICAL DEMANDS**

**Primary Work Location**:

- Works in an office environment

**Physical Demands**:

- The individual has discretion in relation to walking, standing, etc., and has mínimal exposure to physical risks

EEO/AA

**Qualifications**

**Required Education**:

- Bachelor's degree

**Required Experience**:

- Minimum of one (1) year of related job experience.

**License/Certification**:

- N/A

**PREFERRED QUALIFICATIONS**
- Bachelor's degree in Social Work, Psychology, Sociology, or related
- Experience with case management
- Experience working in higher education


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