Disability Case Manager

2 weeks ago

Ottawa, United States People Corporation Full time

We are seeking a Disability Case Manager to join our Coughlin team in Ottawa.

If you are an experienced Disability Management professional or have a keen interest in health, wellness, and disability management, plus enjoy working in a team environment, we encourage you to apply.

**The Disability Case Manager (6-month term) will**:

- Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation, functional abilities, job demands, and contractual provisions
- In collaboration with the client and treatment providers, develop and implement case management plans focused on recovery and timely return to work
- Conduct regular assessments to understand the client’s ongoing functional abilities, recovery, and treatment needs
- Determine work-readiness and develop suitable RTW programs
- Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services
- Manage cases until return to work or claim resolution
- Review forms, supporting documentation, data entry, generated reports, eligibility of benefits, payment calculations and associated cheques, and taxation reports for completion and accuracy
- Calculate claim payments, following up on over or under-payments, and adjusting payments or arranging for the recovering of funds
- Prepare T4A summaries for government bodies and other taxation reports when required

**To be successful as a Disability Case Manager (6-month term) **with Coughlin & Associates, you will need**:

- Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time
- Ability to resolve complex problems, to take the initiative, be solutions oriented, and be highly resilient to overcome obstacles
- A customer service-focused mentality with a positive outlook and a high level of accountability
- Ability to handle emotionally difficult issues maturely and stand up well under pressure
- To be a proactive professional with a return to work-focused approach to disability management
- Strong assessment and decision-making skills coupled with strong accuracy and precision.
- Excellent written and verbal communication skills
- Ability to effectively manage and resolve conflict
- Sound judgement and critical thinking strengths
- To maintain high confidentiality
- Registered professional designation / certification or working towards is an asset: (RN, RPN, Kin., RRP or other related healthcare background; Certified Disability Management Practitioner / Certified Return to Work Coordinator
- Minimum three years experience in Disability Management / Claims Adjudication / Return-To-Work Initiatives / STD Claims Management
- Strong understanding of medical and mental health conditions and treatment, and return to work
- Computer literacy - MS Word, Excel, Outlook, etc.

**What's in it for you**:

- Learn by working alongside our experts
- Competitive compensation
- Join one of Canada's Top Growing Companies
- Excellent learning opportunities and exposure

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

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