Entry Level Customer Service Assistant Tri
4 weeks ago
**Join Our Team at Tribeca Outsourcing**
Are you a dedicated individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a difference every day? Tribeca Outsourcing is seeking a motivated individual to join us as an Entry Level Customer Service Assistant at our Philadelphia, PA location
**Location**: Philadelphia, PA
**Salary**: $52,000 - $65,000
**Responsibilities**:
- Respond promptly to customer inquiries and resolve issues with professionalism and empathy
- Assist customers with product information, order processing, and account management
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer concerns and improve service delivery
- Stay informed about company products, services, and policies to provide accurate information to customers
**Qualifications**:
- High school diploma or equivalent; college degree preferred
- Previous experience in customer service or a related field is a plus but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a team environment as well as independently
**Benefits**:
- Competitive salary with opportunities for performance-based bonuses
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement savings plan with employer match
- Paid time off, including vacation, sick leave, and company holidays
- Ongoing training and professional development opportunities
- Collaborative and supportive work environment with growth potential
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