Director of School Operations, Stockton
4 weeks ago
**Position Summary**
In the Director of School Operations (DSO), KIPP is seeking an experienced people and project manager to lead strategic operational priorities, manage day-to-day school operations, drive efficiencies and systematization, and partner with our instructional leaders to ensure procedures at our school maximize time students spend learning.
The Director of School Operations is instrumental in building and sustaining a thriving school that lasts. At KIPP NorCal, DSOs are the strategic business and operational directors of our schools, whose job is to drive exemplary operational results as a key member of the school’s leadership team. KIPP’s DSOs are passionate about working with kids, parents, and staff, know the importance of excellent education, and believe all students deserve the opportunity to attend an excellent school.
The DSO role reports to the School Leader and is coached and supported by the Operations team at the Regional Support Office (RSO), which supports all KIPP schools in the region.
**Preferred Qualifications**
**Experience**:
- Deep integrity and commitment to KIPP Public Schools Northern California mission and values _required_
- 2+ years of experience in project or program management, operations human resources or accounting - with clear experience driving stakeholder engagement - _required_
- 1+ year of direct people management and team development experience _required_
- 1+ year of experience in K-12 education or youth development _preferred_
**Education**:
- Bachelor’s Degree in Policy, Business, or related field and 4+ years of work experience or 6+ years’ work experience _required_
**Knowledge/skills required**:
- Highly self-aware and reflective, with a commitment to feedback and growth
- Ability to self-direct, prioritize and multi-task among competing goals
- Demonstrated experience working and solving problems in a fast-paced, entrepreneurial environment
- Demonstrated ability to work well with others, build relationships across teams, and influence even in the absence of formal authority
- Success leading change initiatives in a complex environment with multiple stakeholders
- Excellent written and verbal communication skills
- Proficiency in Microsoft Suite or Google Suite _required_
**Essential Functions and Responsibilities**
**Model school operations leadership and supervise and support school operations team**
- Support the School Leader’s vision and take an active role in mobilizing school staff to achieve the collective goals of the school.
- Define a clear, compelling vision of school operations excellence that supports the overall vision of the school
- Hire, develop, coach, and retain exceptional school operations team members and model strong staff culture for others
- Lead planning and goal setting for the school operations team; design thoughtful, engaging, and actionable professional development opportunities for operations team members; build direct reports’ knowledge of key content areas, and hold the team accountable for the implementation of new practices
- Model operational leadership in the school by building relationships, training staff, and cultivating a mindset where operations are viewed as an integral part of a successful school that lasts
- As a key member of the school’s leadership team, provide input on the strategic direction, ensure operational needs are represented in school-wide planning, and partner with the school leader to build a safe, joyful, efficient learning environment
**Lead student recruitment, enrollment and attendance processes, and improvement**
- Partner with School Leader and regional Finance and Operations teams to thoughtfully vet and approve targets that facilitate full enrollment and maximize public funding
- Support school operations team members in scheduling, organizing, and hosting on-campus and off-campus school events, including community events, orientation sessions, and other engagement opportunities for new families
- In partnership with Regional Operations, drive student attendance goals and reduce truancy and chronic absenteeism by ensuring staff and families follow attendance procedures, managing attendance accounting, and reporting, and supporting the school’s process for addressing truancy and ensuring every student is in school to learn and grow
**Manage and oversee day-to-day school operations**
- Design, manage and optimize school-wide policies, systems, and procedures
- Lead school operations team in successfully managing the school’s main office, answering questions from parents, students, and visitors, and implementing and managing communication systems (e.g. newsletters, mailings, flyers)
- Lead implementation of regional policies and procedures related to operations, safety and risk management, technology, and data management
- Partner with regional Human Resources team to ensure compliant human resource practices, including implementation of regional staf
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