Front Desk Receptionist

Capitol Services is currently seeking a **Front Desk Receptionist** to join our growing team

Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.

Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix off passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you Capitol Services is an equal opportunity employer.

**About the role**:
You will be working in our **Dover, DE** location managing our office front desk. This role involves working full-time in-office from **9:00am to 6:00pm**, Monday through Friday.

**What you will do**:

- Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPS
- Deliver, file, and retrieve documents to and from various state agencies
- Manage a computer-based multiline switchboard phone system
- Answer incoming calls in a courteous and professional manner and forward appropriately for assistance
- Greet clients and visitors in a polite and pleasant manner
- Receive legal service of process documents on clients’ behalf
- Accurately open, sort, and distribute incoming mail
- Assist in outgoing bulk-mail projects
- Assist with tracking, maintaining, and distributing office supplies
- Assist in tax and special audit projects
- Perform additional clerical tasks as needed

**Who you are**:

- **Strong organizational and time management skills**: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency.
- **Strong communication skills**:You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with coworkers, correspondents, and others.
- **Adaptable**:You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have effective problem-solving skills to address any challenges that may arise.
- **Coachable**: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
- **Positive attitude**:You demonstrate a positive attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
- **Team player**: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
- **Reliable**: You are able to work during our regular business hours at your assigned location. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
- **Technical competencies**: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and navigating Capitol Services’ Avaya VOIP phone system.
- **Office environment**: You are able to work 100% in-office and remain in a stationary position 75% of the time.

**What we offer you**:

- $17 hourly rate
- 100% employer-paid medical, dental, and vision benefits for the employee
- 401(k) with scheduled employer contribution
- Employer-paid employee assistance program, as well as life and long term disability insurance
- 4 weeks of accrued paid time off (including vacation and sick days) + 10 paid holidays
- Office team events and learning development opportunities

**Want to get to know us better? Check out our**:
**Applicants have rights under Federal Employment Laws. Please review your rights below**:
**_Equal Employment Opportunity (EEO): _**

**_Employee Polygraph Protection Act (EPPA):_**

**_Family and Medical Leave Act (FMLA):_**

**_Capitol Services participates in E-Verify: _