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Accounts Receivable Clerk

4 months ago

Scottsdale, United States Carlisle Fluid Tech Full time

**Summary**
- The main role of the Accounts Receivable Clerk is to ensure the company receives payments for goods and services and properly records the transactions. This position will be in Scottsdale, AZ, and reports to the Credit Manager.

**Essential Functions**
- Balance daily postings and cash received.
- Work in a job-sharing environment.
- Work as a team player on the receivables and in solving customer issues.
- Monitor and analyze accounts receivable balances, customer accounts and their respective activities to ensure customer payment is within terms of sale to maintain compliance with company standards, to ensure adequate cash flow, and to maintain a close watch over slow paying customers.
- Serve as a liaison between customers, internal sales, and engineering personnel to resolve customer issues with equipment or delivery such as proof of delivery, locating lost shipments, pricing disputes, and referral of engineering issues.
- Communication with Credit Manager, sales, and engineers to keep them informed of customer problems as they occur.
- Work with customers and Customer Service to resolve short payment issues.
- Use organizational skills to maintain call records on accounts with large quantities of shipments monthly.
- Communicate potential write-off of bad debts to the Credit Manager and implement decided action.
- Prepare write-off documentation when required by the Credit Manager.
- Match open credits and invoices and process adjustments as required to clear accounts of extraneous items.
- Process credit and debit memos as required to clear deductions.
- Collect W-9’s and sales & use tax exemption forms as requested.
- Update customer database information as requested by customer.
- Assist with pulling details for external and internal audit when required.

**Minimum Qualifications**
- Prior Credit/Collection experience.
- Determination to stay focused on the job. Stay on task to work on accounts with multitude of deduction reasons and finish work on the outstanding past dues to facilitate payment and bring the account current.
- Ability to be firm but reasonable when making collection calls and to maintain a professional demeanor while working with external and internal customers.
- Interpersonal skills conducting problem solving phone conversations that maintain/enhance customer relations during difficult circumstances.
- Computer proficiencies (Microsoft Office) including operating in ERP system (Epicor 10).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.