Concierge Supervisor

1 month ago

Saint Petersburg, United States Covenant Security Solutions Full time

**About us**

Covenant Security Solutions is one of St. Petersburg's fastest growing companies with amazing opportunities for professional growth. If you are a compassionate career-minded individual that enjoys working with high-end customers in the heart of St. Pete, we are your employer of choice. We offer a robust benefit package and **wages **at $20.00 an hour.
- One Concierge Supervisor_

**Job Responsibilities and Characteristics**

Customer Service and Supervisor Experience are musts
- Sorts and distributes packages
- Supports sales and leasing activities
- Supports property vendors/ couriers
- Maintains inventory and stock of supplies
- Works collaboratively with client employees
- Able to communicate clearly and in a friendly and kind manner
- Greets all residents and guests by providing superior service excellence
- Understands all essential aspects of the client’s organization and operation
- Maintains a positive and professional relationship with residents and guests
- Builds knowledge of local area amenities to best answer resident and guest questions
- Answers phone calls with a friendly and helpful tone and communicates messages when necessary
- Assists residents and guests in a professional and efficient manner and provides follow-up when necessary

**Skills and Qualifications**
- Professional appearance
- Strong follow through capabilities
- Demonstrated ability to multi-task
- Moderate mathematical competencies
- Strong verbal and written communication skills
- Demonstrated desire through experience to satisfy the needs of others in a fast-paced environment
- Proven ability to effectively collaborate with client employees residents, guests and vendors

**Experience and Education**
- High school degree or GED required
- Some higher education credits preferred

**- Minimum one-year service excellence/ customer service and supervisor experience required**
- Working knowledge of office software, mailroom activities, point-of-sale and phone systems and proficient computer skills

Pay: $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Holidays

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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