Valet Runer

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity.
The Valet Runner provides extraordinary guest service while interacting with guests upon arrival and departure.

**Benefits**:

- Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
- Earn complimentary tickets for your friends and family
- Discounts on food and merchandise
- Special events for employees (preview nights for new attractions/events)
- Building lifelong friendships
- Resume building workshops
- Growth opportunities
- Wellness programs

**Responsibilities**:

- Greets guests, opens all vehicle doors, informs guests of valet prices and vehicle pick up information in a friendly and professional manner.
- Inspects vehicle for damages, notes damages on paperwork, and collects keys from guest.
- Takes vehicle to available parking space, parks vehicle, writes name on window and key tickets, and notes parking location.
- Leaves keys and inspection paperwork at the valet cashier window for processing and intake.
- Retrieves guest vehicle and delivers in a timely, safe manner.
- Reports maintenance issues that surface and follows up to ensure appropriate action is taken immediately.
- Resolves guest complaints in a timely manner or refers issues to the appropriate level team member for resolution.
- Promotes and provides extraordinary guest service for both internal and external guests, answers questions, offers information, and provides assistance in a courteous manner.
- Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies are upheld.
- Performs other duties as assigned.

**Qualifications**:

- Must be 18 years old or older
- CA Class C Driver’s License required. Driving record, with no more than one point, must be provided.
- Must be able to drive Manual Transmission.

**Job Demands**:

- Must be able to walk or stand for extended periods of time
- Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
- The noise level is generally moderate to high

**Schedule**:

- Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

**Pay**:

- $18 per hour (After 1,000 hours worked, pay increases to $20/hr)

**Additional Information**:
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.