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Kenosha Cashier/receptionist

3 months ago

Kenosha, United States Kenosha Toyota Full time

**At Kenosha Toyota, we have nothing of higher value than our people We built a brand new, state-of-the-art facility conveniently located in a dealer strip along a major interstate to house our team of automotive experts and novices alike. We are thrilled to be building our fun, family-like culture where our leaders truly lead by example. At Kenosha Toyota, we provide ongoing training in every department to make sure our team is equipped with the proper tools to be the best they can be. As a member of the greater Rydell Company family, we also offer career development tracks to ensure this isn’t just a job - you can build your career here**:
We are seeking a part-time Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in accounts receivable.

**What's In It For You**:

- Promote from within
- Ongoing Mentorship
- Roundtable Meetings
- Clear and Concise Communication
- Medical and Dental
- Vision Insurance
- Life Insurance
- 401K Plan
- Paid Training
- Employee discounts on products and services

**Responsibilities**
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently

**Qualifications**
- Experience with Microsoft Office suite is a plus
- **Available to work flexible hours on weekdays, weeknights & Saturday's**:

- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance