Surveillance Operator
1 month ago
**Surveillance Operator**
**Gaming**
**Summary**:
The Surveillance Observations Division is responsible for observing casino activity, detecting deviation and reporting. The Surveillance Operator monitors live and recorded video, completes reports and logs, and addresses communication.
**Duties and Responsibilities**:
- Observes casino operation for irregular activity (e.g. cheating, theft) by either employees or patrons.
- Provides verbal and written reports of violations and suspicious behavior to supervisor.
- Keeps accurate documentation and/or logs of all suspicious activity and required reporting.
- Answers and screens incoming communication (e.g. telephone, two-way radio).
- Performs other duties as assigned.
**Requirements** (Education, Experience, Knowledge, Skills, Abilities):
- High school diploma or equivalent.
- Preferred 1 year of related experience.
- Must be able to obtain and maintain a gaming license issued by the Forest County Potawatomi Gaming Commission.
- Working knowledge or ability to possess a working knowledge of the Indian Gaming Regulatory Act, Forest County Potawatomi Tribal-State Gaming Compact, Bank Secrecy Act, National Indian Gaming Commission Internal Control Standards, Tribal Minimum Internal Control Standards and internal controls/standard operating procedures for casino departments.
- Working knowledge of currency, ability to detect counterfeit documents (currency, money orders, checks, traveler’s checks, etc.), basic blackjack strategy, gaming scams and other criminal habits.
- Ability to focus while being seated and watching closed circuit television (CCTV) monitors for lengthy periods of time and upholding strict confidentiality is necessary.
- Able to demonstrate proficiency in problem solving techniques, effective communication, comprehension, and business-writing.
**Physical Demands**:
Carry 50#: Not Applicable
Carry 25#: Occasional
Pull: Not Applicable
Push: Not Applicable
See: Constant
Hear: Constant
Walk: Occasional
Stand: Occasional
Sit: Constant
Crawl: Not Applicable
Heights: Not Applicable
Enclosed Space: Not Applicable
Twist: Occasional
Bend: Occasional
Climb: Not Applicable
Drive: Not Applicable
Heavy Equipment: Not Applicable
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