Gucci Client Advisor

6 days ago

Cabazon, United States Groupe Kering Full time

Summary

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

**Job Description**:
Role Mission

The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities
- Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
- Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
- Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;
- Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;
- Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
- Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
- Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;
- Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;
- Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
- Maintain a neat and organized understock and stock room;
- Adhere to Gucci image standards and guidelines;
- Follow all company policies and procedures.

Key Requirements
- Bachelor’s Degree preferred;
- 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
- Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;
- Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;
- Strong organization and follow-up skills are essential;
- Accuracy and attention to detail;
- Ability to work in a fast moving and dynamic environment;
- High flexibility and ability to adapt to different customers;
- Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.

Key Pillars for Ways of Working
- Execute the mission of the role with a Radically Client-Centric mindset;
- Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
- Be Relentlessly Creative and approach challenges with an innovative mindset;
- Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.

Key Behaviors to Amplify What We Do

Explore

Considerate Thinker
- Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer
- Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever
- Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate
- Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder
- Builds trust-based relationships across boundaries and encourages collaboration
- Adapts own style to communicate impactfully

People Enabler
- Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build

Continuous Learner
- Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder
- Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

Accessibility


When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Salary Range - California

A reasonable estimate of the current base salary range is $16.00 USD - $19.00 USD.

Benefits include:

- Medical
- Dental
- Vision
- Paid Time Off (PTO)
- 401K

EOE M/D/F/V

Job Type

Regular

Start Date

2024-08-31

Schedule

Full time

Organization

Gucci America Inc.

  • Gucci Lead Client Advisor

    2 months ago

    Cabazon, California, United States GUCCI Full time

    Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal...

  • Gucci Lead Client Advisor

    4 weeks ago

    Cabazon, California, United States GUCCI Full time

    Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal...

  • GUCCI Lead Client Advisor

    2 months ago

    Cabazon, United States Gucci Full time

    SummaryIf you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Job DescriptionRole MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results,...

  • GUCCI Lead Client Advisor

    4 weeks ago

    Cabazon, United States Gucci Full time

    SummaryIf you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Job DescriptionRole MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results,...

  • Gucci Team Coordinator

    1 week ago

    Cabazon, United States Gucci Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Role Mission As a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and...

  • CLIENT ADVISOR

    3 months ago

    Cabazon, United States GUCCI Full time

    Summary Job Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail & On-Line Selling:Represents the brand to clients. Guides them at every stage of the buying journey, from the...

  • CLIENT ADVISOR

    4 weeks ago

    Cabazon, United States GUCCI Full time

    Summary Job Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail & On-Line Selling:Represents the brand to clients. Guides them at every stage of the buying journey, from the...

  • GUCCI Lead Client Advisor

    2 months ago

    Cabazon, United States Kering Group Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales...

  • GUCCI Lead Client Advisor

    4 weeks ago

    Cabazon, United States Kering Group Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales...

  • GUCCI Team Coordinator

    2 months ago

    Cabazon, United States Gucci America Inc. Full time

    Description Role Mission As a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and back of house teams with various sales support, POS, inventory tasks, stock processing and administrative functions. You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for...

  • GUCCI Team Coordinator

    4 weeks ago

    Cabazon, United States Gucci America Inc. Full time

    Description Role Mission As a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and back of house teams with various sales support, POS, inventory tasks, stock processing and administrative functions. You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for...

  • GUCCI Client Advisor

    3 weeks ago

    Cabazon, United States Kering Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual...

  • GUCCI Client Advisor, Cabazon Outlet

    4 weeks ago

    Cabazon, United States Kering Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual...

  • GUCCI Client Advisor, Cabazon Outlet

    1 month ago

    Cabazon, United States Kering Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual...

  • Client Advisor

    1 month ago

    Cabazon, United States Tod's Full time

    TOD'S, a premier international luxury brand, has an excellent opportunity for a dynamic, customer service driven Client Advisor who has a passion for fashion, for our Cabazon store. The Client Advisor is one of the most important assets for the brand, generating sales and profits for the company. The position requires a diversified mix of skills and...

  • SAINT LAURENT Senior Client Advisor Cabazon

    3 weeks ago

    Cabazon, United States Kering Full time

    Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape. In 1999, the...

  • Full Time Client Advisor A x Desert Hills Premium

    2 weeks ago

    Cabazon, United States A|X Armani Exchange Desert Hills Premium Outlet Full time

    Client Advisor | A|X Outlet Cabazon | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit, passion for the brand, exemplify the company’s values and knowledge...

  • Bottega Veneta Client Advisor, Cabazon

    3 weeks ago

    Cabazon, United States Groupe Kering Full time

    Summary Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic. **Job...

  • BOTTEGA VENETA Client Advisor, Cabazon

    2 months ago

    Cabazon, United States Kering Group Full time

    Summary Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it...

  • BOTTEGA VENETA Client Advisor, Cabazon

    2 weeks ago

    Cabazon, United States Kering Group Full time

    Summary Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it...