Dispatch & Drayage Specialist

2 weeks ago

Chesapeake, United States Miyah Logistics, LLC Full time

**Dispatch & Drayage Specialist **Seeking a Flexible Dispatch & Drayage Specialist for a 10-truck operation. This position will be responsible for setting up and dispatching 10+ loads daily, Monday - Friday, from and to various regional ports. The Dispatch & Drayage Specialist needs to be a Quick Learner, Excellent Multi-tasker, and able to provide support quickly; responding to the needs of callers, both internal and external. Entering data accurately and distributing assignment information is a priority. MUST BE LOCATED IN VIRGINIA OR WITHIN 50 MILES OF VIRGINIA PORTS.
- Communicate between transportation & warehousing facilities to meet customer needs for shipments and deliveries.
- Track and dispatch shipping containers to and from the ports; preparing drivers for the next day.
- Records and documents information from Drivers and distributes required paperwork appropriately. Communicate with drivers to ensure accurate documentation.
- Input and process accurate shipment data within the management system. Ensure timely shipment of products.
- Initiates outbound calls to drivers in line with their schedule, anticipating any pick-up/delivery issues.
- Troubleshoots and resolves delivery and pick-up concerns as they present.
- Schedules all appointments for both drivers and customers' shipments.
- Serves as an emergency point of contact for down trucks and other issues.
- Other duties as requested and assigned.
- Mostly remote.

Education & Experience

Required: High school diploma or G.E.D. and a minimum of 3 years recent RELATED work experience
- Ability to work in a fast-paced environment required.
- Foresight to completely understand the results of decisions on the big picture.
- Highly proficient computer skills.
- Superior customer relations skills required.
- Excellent verbal communication skills.
- Exceptional organizational skills necessary.

Required: Additional or specialized training in port procedures, logistics, transportation, or similar area of study. Customer service experience in a multi-task environment.

Other Knowledge, Skills or Abilities Needed/Preferred.
- Must have advanced Excel knowledge and usage.

**Job Types**: Full-time, Part-time

**Salary**: $18.00 - $20.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday

**Experience**:

- Dispatching: 1 year (required)
- Intermodal: 1 year (required)

Work Location: Remote

Pay: $18.00 - $20.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday

**Experience**:

- Dispatching: 1 year (required)
- Drayage/Intermodal: 1 year (required)

**Location**:

- Chesapeake, VA (required)

Work Location: Remote

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