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Community Mental Health Worker

4 months ago


Hyannis, United States Commonwealth of MA - Health & Human Services Full time

The Cape Cod & Islands Community Mental Health Center, operated by the Department of Mental Health, is seeking to fill a **Community Mental Health Worker** position **(MHW II) **in the **Adult Community Clinical Services (ACCS)** **program.** This position acts primarily as an advocate for an assigned caseload of clients in the ACCS program, assisting individuals with meeting their rehabilitation goals.

**Please Note**: This is a full-time position with a work schedule of 40 hours per week on first shift. The work schedule is 8:00am - 4:30pm or 8:30am to 5:00pm. The hours and days off are to be determined.

**Employees in this position will be required to work mandatory overtime.**

**Duties and Responsibilities (these duties and responsibilities are not all inclusive)**:

- Engage persons, individually and/or in group, in the development of meaningful activities, such as recreational, educational, health and wellness activities within the program and the community to foster an improved quality of life.
- Provide supportive counseling and maintaining regular contact with persons served and families via outreach in their home or other community environments.
- Interpret and communicate all pertinent information, attending team and staff meetings and informing supervisor or designee of any critical information.
- Involve persons served and all identified natural supports and collateral providers in the process of treatment planning.
- Maintain person served records in a timely manner by documenting in EMR and paper record and completing all other related forms to ensure compliance with DMH regulations and Rehab Option requirements.
- Provide culturally and linguistically competent services that are also sensitive and responsive to religious practice, sexual orientation, gender differences, physical disabilities, as well as services that are age and developmentally appropriate, including young adults and elders.
- Foster a professional, courteous and respectful environment in dealing with persons served, families, coworkers and other service providers.

**Required Qualifications**:

- Ability to follow written and oral instructions.
- Capacity to perform basic mathematics.
- Proven ability to gather information through observing and questioning individuals.
- Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
- Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

**Preferred Qualifications**:

- Experience in and/or knowledge of human services.
- MAP Certification.
- Experience with DMH regulations and program procedures.
- Familiarity and implementation of MAP policies.
- Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
- Given the population served, bilingual or multilingual fluency.

**Special Requirements**:

- Please note in accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within 6 months of entering the position or 3 examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.
- Possession of a current and valid class D Motor Vehicle Operator’s license required for this function.
- Transporting clients to and from appointments or activities using a program vehicle or their own vehicle is necessary for this role.

**DMH Vision and Mission**:
The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

**About the Cape Cod and the Islands Community Mental Health Center**:
The CC&I CMHC provides comprehensive services to adults and children. Programs include a 16-bed acute in-patient unit, Case Management, Day Treatment Program, and Adult Community Clinical Services (ACCS). The CC&I CMHC is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employee alike.

**Pre-Hire Process**:
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines