Security System Technician
6 days ago
**Regional Security System Technician**
Acadian Total Security, a division of Acadian companies, has an immediate opening for a full-time Regional Security System Technician. This position will cover the Bayou Region which encompasses Morgan City, Houma, Thibodeaux, and New Orleans.
- _Employee Stock Ownership Plan, 401(k) or Roth option_
- _Medical, Dental, Vision, Life Insurance, etc._
- _Opportunities for Advancement and Growth_
- _Promotion Plan_
- _Additional Income Opportunities with On-the-Job Product Sales_
- _Opportunity for Overtime_
- _Tools and Company Vehicle Provided_
- _Job Stability_
**Duties include but are not limited to**:
- Install, maintain, and troubleshoot alarm equipment issues.
- Maintain internal data regarding system set-ups, reporting, and notification for customers.
- Maintains or establishes customer relations through proactive and effective communications with new or existing customers.
- Explain procedures related to monitoring alarms and processing alarms to customers.
- Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment.
- Maintains spreadsheets, records, processes, procedures, and documentation of system designs.
- Maintains vehicle inventory control of alarm equipment and all other products used by ATS.
- Maintains workplace cleanliness and makes sure that all equipment is maintained properly.
- Remains educated and informed of industry trends in products, procedures and services.
- Ensures that customer installations and issues are resolved promptly and professionally.
- Provides customer support on any and all issues experienced by ATS customers.
- Maintains all necessary reporting for administration.
**Qualifications**:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
***
- High School diploma or GED.
- Criminal History check required
- 3 years of security systems experience preferred
- Must be PC literate with some familiarity with MS Word and Excel.
- Strong organizational skills.
- Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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