Product Service Specialist

4 weeks ago


West Hartford, United States Colts Manufacturing Company Llc Full time

**We are currently in search of a Product Service Specialist to perform the following duties**:

- Administer Product Service Orders in the Epicor system on a timely and accurate basis.
- Estimate work to be done and related costs on Customer guns received for evaluation.
- Advise customers of problem and prepare estimates.
- Recommend options to customers for repair items.
- Responsible for coordinating all mail and telephone inquiries from repair customers and other outside sources.
- Expedite the processing and delivery of all Product Service orders.
- Work extensively with Customer Service, Quality Assurance, Colt Custom Shop and customers to resolve all Product Service-related problems.
- Responsible for shipping and receiving activities for product service.
- Receives customer correspondence on all returned products. Inspects these products and determines whether each return is to be repaired on a charge or no-charge basis.
- Requisitions all spare parts required by department.
- Responsible for the shipping and receiving of Product service department.
- Prepare and coordinate Purchase Orders for repairs/materials.
- Estimate and process repair requirements for returns.
- Advise customers on repair status.
- Maintain paid repair file including coordination of payments.
- Other duties as assigned.

Extensive knowledge of all firearms, from manufacturing to repair. Knowledge or ability to learn Customer Inspection/Test requirements when needed. Experience with firearms (modern and antique models), firearms nomenclature, and quote preparation. Good written and oral skills, and customer service. Ability to make decisions daily relating to estimating age, condition, diagnosis, and repair procedures for defective firearms.


  • Production Specialist

    1 month ago


    Hartford, United States FastSigns Full time

    Production Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. The Production Specialist is required to work in...

  • Production Specialist

    2 weeks ago


    Hartford, United States FastSigns Full time

    Production Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. The Production Specialist is required to work...


  • West Hartford, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 977 New Britain Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...


  • West Hartford, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 977 New Britain Avenue [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...


  • West Hartford, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 977 New Britain Avenue [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...


  • West Palm Beach, United States Service Experts Full time

    **Overview** **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT!** - Service Experts Company Perks and Benefits for...

  • Product Specialist

    2 weeks ago


    West Coxsackie, United States Camping World Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! _We're committed to bringing passion and customer focus to the business._ Camping World is seeking a Product Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and...

  • Product Specialist

    3 weeks ago


    West Coxsackie, United States Camping World Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! _We're committed to bringing passion and customer focus to the business._ Camping World is seeking a Product Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and...


  • Hartford, United States Hartford Steam Boiler Inspection and Insurance Company Full time

    Data Governance Product Specialist Company HSB Location Hartford , United States Location: Hartford, CT Office or Valley Forge/Wayne, PA Office - Hybrid Work Schedule Support the data governance team in the formation and execution of a data governance framework, strategies, standards and the execution of the Client File Run Process. Second level...


  • Hartford, United States Hartford Steam Boiler Inspection and Insurance Company Full time

    Data Governance Product Specialist Company HSB Location Hartford , United States Location: Hartford, CT Office or Valley Forge/Wayne, PA Office - Hybrid Work Schedule Support the data governance team in the formation and execution of a data governance framework, strategies, standards and the execution of the Client File Run Process. Second level...


  • Hartford, United States HSB Full time

    Product Administration Specialist **Company** HSB **Location** Hartford, United States Participate on the Client Integration Team (CIT) as the coverage, policy language and drafting expert for various product forms, and manages policy forms and coverages of simple to moderate complexity. Provide ongoing documentation, support and maintenance of assumed and...


  • Hartford, United States Munich Re Full time

    Data Governance Product Specialist Company HSB Location Hartford , United States Location: Hartford, CT Office or Valley Forge/Wayne, PA Office - Hybrid Work Schedule Support the data governance team in the formation and execution of a data governance framework, strategies, standards and the execution of the Client File Run Process. Second level support...


  • Hartford, United States Munich Re Full time

    Data Governance Product Specialist Company HSB Location Hartford , United States Location: Hartford, CT Office or Valley Forge/Wayne, PA Office - Hybrid Work Schedule Support the data governance team in the formation and execution of a data governance framework, strategies, standards and the execution of the Client File Run Process. Second level support...


  • Hartford, United States Munich Re Full time

    Data Governance Product Specialist Company HSB Location Hartford , United States Location: Hartford, CT Office or Valley Forge/Wayne, PA Office - Hybrid Work Schedule Support the data governance team in the formation and execution of a data governance framework, strategies, standards and the execution of the Client File Run Process. Second level...


  • Hartford, United States Hartford Steam Boiler Inspection and Insurance Company Full time

    Hartford Steam Boiler Inspection and Insurance Company Product Administration Specialist Hartford , Connecticut Apply Now Participate on the Client Integration Team (CIT) as the coverage, policy language and drafting expert for various product forms, and manages policy forms and coverages of simple to moderate complexity. Provide ongoing documentation,...


  • West Palm Beach, United States South Florida - Service Experts Full time

    **Overview** We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an...


  • West Hartford, United States Colts Manufacturing Company Llc Full time

    We are looking for a Production Supervisor to work second shift (Monday - Friday, 2:30pm to 12:00am) to perform the following duties: - Supervises staff to produce manufactured products and organizes and monitors workflow. - Accomplishes manufacturing results by communicating job expectations; planning, monitoring, and appraising job results; coaching,...


  • Hartford, United States iCare Health Network Full time

    Chelsea Place Care Center is currently looking for a per diem Security Specialist .Summary:The primary role of the Security Specialist is to implement the facility's security program in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as may be directed by the Administrator, to assure that resident and...


  • Hartford, United States Munich Re Full time

    Location: Hartford, CT Office or Valley Forge/Wayne, PA Office - Hybrid Work Schedule Support the data governance team in the formation and execution of a data governance framework, strategies, standards and the execution of the Client File Run Process. Second level support in response to customer's queries. Collaborate with team members to ensure product...

  • EHS Specialist

    5 days ago


    West Hartford, United States Triumph Group Full time

    Business Overview **Location**: West Hartford, CT, US, 06110-1328 **Business Unit**: Systems and Support **Function**: Environmental Health & Safety About Us Triumph Group designs, engineers, manufactures, repairs, and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems, and aircraft structures. We partner...