Security Guard

Security Guard - Lobby Receptionist

**Overview**:
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

**Location: Rancho Cordova, CA**

**Schedule: Full Time (Monday-Friday, 7am-3pm)**

**Perks: Competitive Pay, Weekly and Daily Pay, Growth Opportunities, and Benefits Package**

**Pay: $19. 50 / hour**

**This position requires a experienced Security Professional that has experience not only with the typical reception duties like reviewing CCTV, access control, etc. But also utilizing multiline phone systems, PA systems, etc. Must have great customer service, must be able to utilize computer and mobile reporting device. Must be able to walk whole facility as needed and assist with emergencies. Must be US Citizen with California issued Guard Card. Position is a Monday through Friday 7am to 3pm once a 32-40 training is completed on Swing shift which includes both a Saturday and Sunday shift.**

As a Security Receptionist, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Receptionist plays a critical role in the overall security program and in the success of day-to-day operations. As first line of defense, they are tasked with making the first impression with guests, customers, and clients. As an extension of the company, the receptionist reflects a professional demeanor and appearance to optimally highlight our customer's brand. The Security Receptionist will provide model customer service as well as favorably resolve conflict through solid communication skills. The Security Receptionist may have to deal with stressful situations requiring critical thinking abilities to de-escalate unprecedented encounters, understand social cues, and call for assistance when appropriate. Functionally, the Security Receptionist must be technically competent, computer literate, able to answer inbound/outbound calls, recognize signs of intrusion, have strong observation skills, and remain calm under pressure. The Security Receptionist has the responsibility to maintain proprietary information in confidence and politely, with maximum consideration, enforce security and safety regulations. The position requires administrative support of special events, facility operations, and security functions.

**Responsibilities**:

- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
- Closely observe persons entering and exiting the office space to protect employees and assets
- Account for all temporary/visitor badges by immediately logging their distribution, auditing their use, and submitting a monthly inventory
- Mitigate unwanted intruders and see that visitors are escorted at all times
- Monitor visible and audible alarms
- Ensure all doors are shut and in optimal condition
- Submit a daily activity report outlining critical events, office needs, and relevant updates to the leadership team, provide essential input for documentation, bridging communication, and understanding day-to-day job functions, report salient security related incidents to the Global Security Operations Center and its leadership

**Minimum Requirements**:

- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
- Possess a high school diploma or equivalent, or 5 years of verifiable experience
- Prior experience as a receptionist

**Perks and Benefits**:

- Health insurance and 401k plans for full-time positions
- Schedules that fit with your personal life goals
- Ongoing paid training programs and career growth opportunities
- Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

**Closing**:
**PPO 14417**

**Requisition ID**: 2024-1206609