Cashier

2 weeks ago

Alexandria, United States Smashburger Full time

**SMASHBURGER**

**Cashier (Guest Service Expert)**

Our first Smashburger restaurant opened in 2007 with one single notion in mind; **to serve a better burger** Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” **We just build better**. Better Burgers. Better Teams. Better Experiences.

**Better Benefits: Build a better experience work & lifestyle**
- Tip share-earn up to $2/hr. extra in tips
- Get Paid $ to Refer your Friends*
- 50% of the best burgers around (or other menu options)
- Flexible schedules in a fun, family friendly, team environment
- Medical, Dental and Vision Options**:

- Paid time off - vacation and sick**:

- 401K match (21 and older)
- Employee Assistance Program
- Fast track for career opportunities and management experience
- Free uniform and hat
- **Eligibility based off of time in position and average hours worked_
- _Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions_

**Cashier Responsibilities**
- Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers In this role you will:

- Greet guests with a smile Responsible for welcoming new and repeat guests every visit
- Promote a fun and positive work environment
- Teamwork Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
- Be knowledgeable of all menu items so you can make meal suggestions & answer questions
- Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
- Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
- Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
- Foster and value a safe work environment by following all personal and food safety and security standards
- Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
- Ability to listen, communicate and work well with others in a busy restaurant environment
- Values integrity and doing the right thing, even when no one is watching
- Follow company cash policies to ensure mínimal losses through theft or shortages
- Upsell food items to all guests ordering through thoughtful suggestions
- Follow company order accuracy procedures to ensure a happy guest and minimize waste

**Cashier (GSE) Requirements**
- ** No experience necessary - we build better skills **Must successfully complete Smashburger training program
- Must be 16 years old
- Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs.
- Show up on time to work variable hours/days, including nights, weekends, and holidays
- Adhere to Smashburger uniform policy
- Must successfully complete Smashburger training program
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify

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