Csr - Customer Service Representative/dispatcher

4 weeks ago


Haverstraw, United States CV Plumbing Full time

**Customer Service Representative**

We are Plumbing Heating and Cooling company that services both residential and commercial jobs. Our services include new construction, repairs, replacement, and service contracts. We have been in business over 20 years. We are fully licensed and insured in the State of New York.

We are looking for a motivated individual looking to get hands on experience in an entrepreneurial and growing company. You can learn first-hand what a customer wants and how to help us meet and exceed their expectations. The Customer Service Representative is responsible for the initial contact between the company and our customers.

The duties are listed below:

- **Open and close office, unforward phones, check messages.**:

- **Handle customer issues and provide appropriate solutions and responses to ensure resolution.**:

- **Place purchase orders for supplies.**:

- **Correctly Input all customer data into a service specific software system.**:

- **Work with the Scheduling / Dispatch department to ensure proper customer communication, follow up and customer experience.**:

- **When there is down time, solicit for business, outbound calls, mailing and other marketing tasks.**
- **Working knowledge of the Plumbing and Heating business**:

- **Strong phone contact handling skills and active listening.**:

- **Supplies and parts ordering.**:

- **Excellent communication and presentation skills**:

- **Ability to multi-task, prioritize, and manage time effectively**:

- **4-year High School degree - College preferred**

Required language(s):
English

Spanish (preferred)

Pay: $16.00 - $20.00 per hour

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 4 years (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person



  • Haverstraw, United States Sun River Health Full time

    SuSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange,...


  • Haverstraw, United States Sun River Health Full time

    Job Description SuSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...


  • Haverstraw, United States Sun River Health Full time

    Job Description SuSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...


  • Haverstraw, United States Soribel Almanzar - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Marketing Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...


  • Haverstraw, United States Tilcon New York Inc Full time

    Job ID: 494746 Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy highway construction division, asphalt and recycle plants. Tilcon manufactures...


  • Haverstraw, United States Soribel Almanzar - State Farm Agent Full time

    Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Soribel Almanzar - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to...


  • Haverstraw, United States Soribel Almanzar - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Soribel Almanzar - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer...


  • Haverstraw, United States Soribel Almanzar - State Farm Agent Full time

    **Position Overview**: Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who...


  • Haverstraw, United States Soribel Almanzar - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...


  • Haverstraw, United States BusPatrol Full time

    Overview: **Location**:Rockland County, NY **Travel**: 50-75% based on need; travel is typically 2 weeks on the road and 1 week working from home/locally **Travel Benefits**: Flight, hotel and rental car provided by company, ultra-competitive per diems also provided; when working from home must have own vehicle to travel throughout local region (will...


  • West Haverstraw, United States Safe Harbor Marinas Full time

    The Member Service Specialist is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, and collecting payments. **Essential Duties and Responsibilities** - Developing and maintaining effective and friendly working...

  • Team Member

    1 month ago


    West Haverstraw, United States Haza Bell Full time

    Pay Range: $15.00 - $17.00Live MAS! … & Grow your Career at TACO BELL!“TOP FRANCHISE” 3 Years Running – Entrepreneur“100 Most Influential Companies” – Time Join one of the hottest global brands – with a top Franchisee – HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that let’s...

  • Team Member

    4 weeks ago


    West Haverstraw, United States Haza Bell Full time

    Pay Range: $15.00 - $17.00Live MAS! … & Grow your Career at TACO BELL!“TOP FRANCHISE” 3 Years Running – Entrepreneur“100 Most Influential Companies” – Time Join one of the hottest global brands – with a top Franchisee – HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that let’s...


  • Haverstraw, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange,...

  • Team Member

    1 month ago


    West Haverstraw, United States Taco Bell Full time

    Team Member - Late Night Service Champion West Haverstraw, NY Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal...

  • Team Member

    4 weeks ago


    West Haverstraw, United States Taco Bell Full time

    Team Member - Late Night Service Champion West Haverstraw, NY Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal...


  • Haverstraw, United States Webster Bank Full time

    Job Description If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting...


  • Haverstraw, United States Webster Bank Full time

    Job Description If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting...


  • Haverstraw, United States Midas - BRG Automotive Full time

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss...


  • Haverstraw, United States Midas - BRG Automotive Full time

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss...