Customer Service Representative

4 weeks ago

Los Angeles, United States AANSEACORE INC. Full time

**Key Responsibilities**:
Mortgage Loan Processing:

- **Application Review and Verification**:

- Verify borrower information and supporting documentation, ensuring compliance with regulatory and company standards.
- **Documentation Management**:

- Collect, organize, and maintain all necessary loan documentation.
- Ensure timely submission and completeness of all required documents.
- **Coordination and Communication**:

- Act as a liaison between borrowers, loan officers, underwriters, and other stakeholders.
- Coordinate with third-party services such as appraisers, title companies, and insurance providers.
- **Compliance and Quality Assurance**:

- Ensure loan files meet all federal, state, and company regulations.
- Conduct quality control checks to identify and resolve discrepancies or issues.
- **Process and Timeline Management**:

- Maintain accurate and up-to-date loan processing status in the system.

Customer Service:

- **Client Engagement**:

- Serve as the primary point of contact for clients throughout the loan process.
- Provide timely updates and respond to client inquiries professionally and efficiently.
- **Issue Resolution**:

- Address and resolve client issues or concerns related to loan processing.
- Escalate complex issues to the appropriate departments or management as needed.
- **Client Education**:

- **Feedback and Improvement**:

- Collect and analyze client feedback to enhance service quality and client satisfaction.
- Participate in training and development programs to stay updated on industry trends and best practices.

**Qualifications**:

- **Education**: High school diploma or equivalent required; associate or bachelor’s degree in finance, business, or a related field preferred.
- **Experience**: Minimum of 2 years of experience in mortgage loan processing and/or customer service roles.
- **Skills**:

- Strong understanding of mortgage loan products, processing procedures, and regulatory requirements.
- Excellent organizational and time management skills.
- Proficiency in mortgage software and Microsoft Office Suite.
- Exceptional interpersonal and communication skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- High attention to detail and accuracy.

**Job Type**: Contract

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work Location: On the road

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJSG is seeking a Customer Service Representative for our Aerospace & Defense client in Woodland Hills, CA.The Customer Service Representative will:Act as a primary contact for customers and to coordinate needs with internal departments by providing extraordinary service to all accounts, distributors, and suppliers.Essential...

  • Service Advisor

    1 week ago

    Los Angeles, United States University Tire & Auto Service Full time

    University Tire & Auto Service has provided superior automotive repair and maintenance to its customers throughout the Los Angeles area for over 33 years. The company is seeking a motivated Automotive Service Advisor / Customer Service Representative to join our team! The position is to be responsible for working closely with customers and staff members in...

  • Service Advisor

    1 week ago

    Los Angeles, United States University Tire & Auto Service Full time $23 - $50

    University Tire & Auto Service has provided superior automotive repair and maintenance to its customers throughout the Los Angeles area for over 33 years. The company is seeking a motivated Automotive Service Advisor / Customer Service Representative to join our team! The position is to be responsible for working closely with customers and staff members in...

  • Service Advisor

    3 weeks ago

    Los Angeles, United States University Tire & Auto Service Full time $23 - $50

    University Tire & Auto Service has provided superior automotive repair and maintenance to its customers throughout the Los Angeles area for over 33 years. The company is seeking a motivated Automotive Service Advisor / Customer Service Representative to join our team! The position is to be responsible for working closely with customers and staff members in...

  • Customer Service Representative

    3 weeks ago

    Los Angeles, United States M. Coast Enterprise Full time

    M. Coast Enterprise is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium advertising campaigns. Our Customer Service Representative team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our Customer...

  • Customer Service Representative

    3 days ago

    Los Angeles, United States M. Coast Enterprise Full time

    M. Coast Enterprise is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium advertising campaigns. Our Customer Service Representative team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our Customer...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States Angelino's Coffee Full time

    **Must be able to be trained on-site in Los Angeles. Work from Los Angeles office once a week. Training will be on site for two weeks.** **Must be Experienced** in using CRM tools such as Zendesk, Olark, Salesforce, or any other CRM software. Angelino's Coffee is a fast-growing direct to consumer coffee provider, focused on offering our customers the...

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Think Tell Junction Full time

    Job DescriptionJob DescriptionJoin Our Team as a Customer Service Representative at Think Tell JunctionAre you passionate about providing exceptional customer service? Think Tell Junction is looking for a Customer Service Representative to join our team in Los Angeles, CA. As a Customer Service Representative, you will play a crucial role in ensuring our...

  • Customer Service Representative

    7 days ago

    Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. - The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers. - Must be comfortable talking with all levels of customers, and be computer literate. Good...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States ABM Industries Full time

    Payrate: $19.28 per hour. The pay listed is the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a compr Customer Service Representative, Customer Service, Representative, Retail, Property Management

  • Customer Service Representative

    1 week ago

    Los Angeles, United States ABM Industries Full time

    Payrate: $19.28 per hour. The pay listed is the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a compr Customer Service Representative, Customer Service, Representative, Retail, Property Management

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Airport Marina Honda Full time

    Job DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States Airport Marina Honda Full time

    Job DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...

  • Customer Service representative

    6 days ago

    Los Angeles, United States westmaison Full time

    Job DescriptionJob DescriptionOverview:The role of a Customer Service Representative is pivotal in ensuring customer satisfaction and retention. They are the first point of contact for customers and play a crucial role in delivering excellent service, resolving issues, and building positive relationships. The representative serves as a brand ambassador,...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States Inkspirenize Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Los Angeles, CAPosition Type: Full-TimeReports To: Customer Service ManagerJob Summary:We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion...

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States AW Collision Full time

    AW Collision has an immediate job opening for a Customer Service Representative. We are looking for an experienced professional who has previous experience with Collision Repair shop office duties. Must have excellent customer service skills, be detailed oriented, dependable, and able to multi-task. **Role Summary**: The Customer Service Representative is...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States Brody Pennell Heating & Air Conditioning Full time

    Brody Pennell Heating & Air Conditioning has been a trusted name in the industry since 1945. With decades of experience, we have consistently provided top-notch services to residential and commercial clients, earning a reputation for reliability, expertise, and customer satisfaction. As we continue to grow and innovate, we are currently seeking a dynamic and...

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO18878 Showing 1 location **Job Details** **Description** ****At Orkin , our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Representatives** are committed to this purpose.** Our **Customer Service...