Quality Assurance Director
4 weeks ago
**Sonata Care is one of the top insurance brokerages in the nation** and we are actively seeking a skilled Quality Assurance Director with experience in an quality assurance and customer service. This is an exceptional opportunity to grow within our rapidly expanding company.
- Quality Assurance
- Customer Service
- Microsoft Workspaces and Google Sheets
**Responsibilities**:
- Analyzing agent calls to ensure compliance
- Communicating discrepancies with immediate superior
- Accurate and organized documentation
- Preform other duties as assigned
**Requirements**:
- 1+ year(s) experience in the health insurance field
- 2-40 Health insurance license is preferred, but not required
Pay: $50,000.00 - $80,000.00 per year
Schedule:
- Day shift
**Experience**:
- Health insurance: 1 year (required)
- Quality assurance: 1 year (required)
Ability to Relocate:
- New City, NY 10956: Relocate before starting work (required)
Work Location: In person
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