Operations Support Specialist

4 weeks ago

South El Monte, United States Bali Construction, Inc Full time

Join our collaborative team as an Operations Support Specialist. The Operations Support Specialist is responsible for providing comprehensive administrative and operational support to the Operations Department. This role also includes light social media marketing responsibilities, with growth opportunities in this area.

**Who We Are**:
Bali Construction has been a licensed general engineering contractor since 1987, serving national and regional customers throughout Southern California; the exceptional people who make up our team are a vital factor in our success. Bali is the preferred utility subcontractor within the Metropolitan Los Angeles area for the most complex and demanding commercial and municipal projects. Our skilled employees stand behind their work, and our customers can confidently rely on the critical systems that we build.

**Our compensation package includes, and is not limited to**:
Bali pays for health insurance. In addition, it offers life insurance, paid vacation, sick time, and holidays; a 401k retirement plan; a flexible, dynamic, and fun small team environment; and an opportunity to learn and grow through ownership of your role and empowerment with the company.

Pay Range: $42K/yr
- $52K/yr

**Key Duties and Responsibilities**:
**Operations**:

- Coordinate administrative tasks, requests, and queries from senior management and the Operations Department.
- Perform data entry tasks, ensuring accuracy and timeliness.
- Assist in the execution and monitoring of ongoing departmental projects.
- Manage incoming and outgoing mail, including tracking and distribution.
- Act as a direct support to the Director of Operations, assisting in scheduling, reporting, and other administrative duties as assigned.

**Social Media**:

- Develop and publish engaging content across various social media platforms to enhance the company’s online presence.
- Collaborate with management to align social media aesthetics and branding.
- Manage and maintain the company’s social media accounts, including scheduling, copywriting, and engagement.
- Conduct market research and competitive analysis to identify industry trends and opportunities.
- Monitor and respond to comments, messages, and mentions across social media channels.
- Generate analytics reports, tracking key performance indicators (KPIs) to inform future social media strategies.

**Qualifications**:

- 2-3 years of experience in social media marketing is preferred but not required.
- Familiarity with social media platforms such as Instagram, TikTok, Facebook, and Canva.
- Proficient in Microsoft Office Suite, particularly Microsoft Word.
- Exceptional time management and organizational skills.
- Strong attention to detail and problem-solving abilities.
- Proactive mindset with the ability to plan and execute various tasks independently.
- High level of professionalism, integrity, and responsibility.
- Excellent written and verbal communication skills.

**Working Conditions**:
Office/Outdoor Environment - sitting at a desk, physical requirements, such as climbing, standing, stooping, or typing. Ability to lift 5-20 pounds occasionally. Exposed to outdoor weather conditions.

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