Director of Clinical Services

4 weeks ago


Houston, United States Constellation Health Services Full time

Constellation Hospice is seeking a **Director of Clinical Services - RN** for our hospice program in Houston.

**Job Summary**:
The Director of Clinical Services - RN is responsible for ensuring that patient care is coordinated and managed appropriately. The Director of Clinical Services - RN is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel. The Director of Clinical Services oversees patient care services and personnel and makes patient and personnel assignments, coordinates care and referrals.

**Qualifications**:

- Registered Nurse (RN) has the required licensure, education, training, and qualifications required by rule, regulation, law and/or statute to qualify for the role in their state.
- Graduate of NLN accredited school of nursing with a BSN degree with 3 years of full-time clinical experience in nursing or a diploma of nursing or an associate degree in nursing and a minimum of three years of full-time or full-time equivalent clinical nursing experience in the last five years at least one year in a home health care agency or community health program which includes care of the sick at home.
- Evidence of certification by the American Nurses Association as a community health nurse or completion of at least six credits in health care management from an accredited college or university program or school of nursing.
- Previous experience in hospice/home care setting and with two (2) years of management or supervisory experience. Proven ability to work within an interdisciplinary setting.
- Complies with accepted professional standards and practice.
- Demonstrates excellent observation, verbal and written communication skills.
- Understands hospice philosophy and issues of death/dying.
- Understands principles of pain/symptom management.
- Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

**Responsibilities**:

- Receives case referrals. Reviews available patient information related to the case, including home visits, to determine hospice needs.
- Assigns appropriate hospice personnel to the case as needed. Conferences with the Medical Director regarding any questions about an individual’s eligibility for services.
- Reviews the patient's medical diagnosis, prognosis, medications, procedures and clinical course.
- Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
- Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
- Conducts quarterly record reviews and communicates findings and recommendations to the Director of Hospice Services and hospice personnel.
- Assists in the screening and interviewing process of new employees and makes recommendations for the employment of individuals.
- Assists in the orientation of new employees.
- Assists the Administrator of Hospice Services and other supervisory hospice personnel in the planning, implementation and evaluation of in-service and continuing education programs.
- Assists in formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long-range.
- Complies with accepted professional standards and principles.
- Assesses health needs of the community and assists in the development of plan(s)/ program(s) to meet needs. Participates in public relations and community activities that promote the organization's role as an effective member of the hospice and health care delivery system. Promotes customer service orientation to all hospice personnel.
- Participates actively in quality assessment performance improvement teams and activities.
- Performs other duties and activities as delegated by the Administrator of Hospice Services.
- The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description._

**Why choose Constellation?**
- Competitive compensation
- Generous paid vacation, sick and personal time
- A rich benefits package, including medical, dental, life and long-term disability insurance
- 401(k) plan with company matching options
- Work/Life balance
- Professional liability coverage
- Mileage reimbursement
- Cell phone reimbursement
- iPad to record all documentation
- Comprehensive training
- Open communication with supervisors and management
- Medical supplies readily available

Constellation is a family-owned, family-centered organization that has remained true to our commitment to providing the best patient experience and the highest quality outcomes. We believe this is accomplished by ensuring that everyone we connect with feels valued, trusted, and heard.

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