Guest Services Specialist

1 week ago


Winter Haven, United States BayCare Full time

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

The Guest Services Specialist is responsible for the following:

- Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
- Must possess advanced computer skills
- Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest.

Required specific skills include:

- self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
- Must successfully complete OLC training modules as assigned within 12 months.
- Required Experience is 1 year Related field and 2 years Customer Service.

BayCare offers a competitive total reward package including:

- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
- AND the chance to be part of an amazing team and a great place to work

Minimum Qualifications:
Required Experience
- 1 year Related field and 2 years Customer Service.

**Education**:

- HS Graduate or Equivalent GED required
- Associate's Degree preferred
- Health science specialization preferred

**Facility**:
Winter Haven Hospital
*** Location**: Winter Haven, FL**

**Status**: PRN (As Needed)**

**Shift Hours**: Varies**

**Weekend Work**: Every**
**On Call**:No**

Equal Opportunity Employer Veterans/Disabled



  • Winter Haven, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...


  • Winter Haven, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...


  • Winter Haven, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...


  • Winter Haven, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...


  • Winter Haven, Florida, United States BayCare Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...


  • Winter Park, United States Guest Marketing Full time

    Are you passionate about marketing and connecting with people? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we have an exciting opportunity for you! **Responsibilities**: - Engage with guests in a professional and friendly manner to promote our products/services. - Provide exceptional customer...


  • Winter Garden, United States VIO Med Spa Full time

    Job Summary: VIO Med Spa speci izes in cutting-edge aestheti medicine and wellness. Our medic spa prov - s elevated and i - vative aesthetic se - ces for both - and women that empower, enhance na ural beauty, and - pire co fidenc - We are s eking a Guest Exp - ence Specialist - ponsible for ensur ng that the g - t has an - eption xperience from the...


  • Winter Haven, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talentedFamily Support Services Specialistwho wants to make an impact in the lives of others. The hours for this role are 8:00am - 5:00pm and on call!Purpose & Impact: Family Support Services Specialists are...


  • Winter Haven, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talentedFamily Support Services Specialistwho wants to make an impact in the lives of others. The hours for this role are 8:00am - 5:00pm and on call!Purpose & Impact: Family Support Services Specialists are...


  • Winter Haven, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of others. The hours for this role are 8:00am - 5:00pm and on call! Purpose & Impact: Family Support Services Specialists are...


  • Winter Haven, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.LSF is looking for a talentedFamily Support Services Specialistwho wants to make an impact in the lives of others.The hours for this role are 8:00am - 5:00pm and on call!Purpose & Impact:Family Support Services Specialists are intended...


  • Winter Haven, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of others. The hours for this role are 8:00am - 5:00pm and on call! Purpose & Impact: Family Support Services Specialists are...


  • Winter Haven, United States South State Bank Full time

    As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members...

  • Guest Service Agent

    4 weeks ago


    Winter Haven, United States Murphco of FL Full time

    Job DescriptionJob DescriptionWorking at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your...

  • Guest Service Agent

    3 weeks ago


    Winter Haven, United States Murphco of FL Full time

    Job DescriptionJob DescriptionWorking at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your...


  • Winter Haven, United States LEGOLAND Parks Full time

    What you'll bring to the team: **About the role...** Manage the day to day operations of guest communication. Ensure excellent levels of service and information are provided in a timely manner across multiple platforms including AVIUS, Accesso, Yext and various social media platforms. Respond to and categorize guest communication ensuring a positive solution...

  • Guest Experience Host

    2 months ago


    Winter Haven, United States LEGOLAND Parks Full time

    What you'll bring to the team: Apply today to register for one of our upcoming hiring events! LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Retreat...


  • Winter Haven, United States Merlin Entertainments Full time

    What you'll bring to the team: About Us LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared...


  • Winter Haven, United States Merlin Entertainments Full time

    What you'll bring to the teamAbout Us LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared...


  • Winter Haven, United States Merlin Entertainments Full time

    What you'll bring to the team: About Us LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared...