Homeowners Field Property Claims Representative

2 weeks ago

Woodbridge, United States Plymouth Rock Assurance Full time

Overview:
In this role you will be handling the field adjustment and management of homeowners property claims in Ocean County or Monmouth County, NJ.

**Here is what you will do**:

- Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
- Proactive communication, and setting accurate claims length expectations
- Writing estimates for covered damage, provide customers scope of loss and cost of repairs
- Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim
- Identify subrogation potential and liability exposures
- Establish timely and appropriate claim reserves in accordance with claim standards
- Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.
- Appropriately represent the company by executing a high level of service and maintaining professionalism at all times

**Here is what you will bring to the table**:

- Excellent oral and written communications skills
- Ability to multitask and adapt to changes quickly
- Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction
- Capacity to work in a fast pace supporting the rapid growth of our customer base
- Be a self-motivated individual to meet & exceed goals
- Proficient in the use of Microsoft Office
- Minimum of 1 year overall work experience preferred
- Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary
- Ability to carry up to 25lbs and conduct roof inspections on homes

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