Production Supervisor

2 weeks ago

Spring, United States Signs Now The Woodlands Full time

**About us**

Signs Now The Woodlands

We are a signs and graphics company located in The Woodlands, TX. We have been serving Montgomery County for 16 years. We are a small team of 5 people that believe in providing excellent customer service, a quality product while having a pleasant working environment.

We do not require industry experience, but we DO REQUIRE a positive attitude, motivated attitude, on time EVERYDAY attitude and an understanding that every Customer is just as important as the last.

Everyone that works here works hard, as a team. We have 2 major goals to meet daily**:Awesome Work Quality. Awesome Customer Service.** It's that simp**le.**

**Summary of Position**:
The Production Specialist is responsible for preparing substrates/media and producing all graphic / signage jobs according to work order specifications within the stated timeline. In addition, this team member is responsible for specified graphic / signage installations at the client’s site. This person will also be responsible for specified sign order deliveries. Additionally, the Production Specialist will assist with on-site signage inspection and sign measuring tasks. This person serves as backup to the Production Manager and assists with walk-in clients, answering phones and inventory management. The Production Specialist is responsible for maintaining a neat and organized work area.

**Qualifications & Skills**:

- Current driver’s license and clean driver record.
- Knowledge of sign industry substrates, media, products a plus.
- Strong communication skills, both written and verbal.
- Professional, upbeat, positive attitude.
- Sharp attention to detail.
- Keen multi-tasking abilities.
- Ability to work independently and as an integral team member.
- Ability to build and maintain professional relationships with diverse customer/prospect base.

**Experience in the following a definite plus but not mandatory**:

- Previous experience in the sign / graphic industry.
- Knowledge of sign / graphic industry substrates, media, and products.
- Wide-format printer, vinyl plotter, laminator and/or Onyx RIP operation.

**Primary Responsibilities**:
A. Customer Service - as necessary:

- Work with clients in a consultative manner to understand their needs and provide guidance for best solution.
- Promote Signs Now in a professional manner while on client site for installation, sign delivery and/or site inspection/ sign measuring tasks.

B. Operation and Maintenance of Equipment:

- As needed, operate plotter, laminator, wide-format equipment to produce client jobs.
- Operate desktop and/or copier scanners as needed.
- Operate sign cutters, saws, drills and other sign building equipment as needed
- Maintain cleanliness and operation of sign building equipment to ensure efficiency in production

D. Quality
- Maintain superior quality on all individual work.
- Work with team members to ensure superior quality on all jobs produced.

E. Inventory:

- Monitor sign substrate / material inventory and report to management in timely manner to ensure consistency in production flow and avoid production shut downs.

F. End of Day Procedures:

- Keep work zone tidy and clutter free.

G. General:

- Participate in daily production meetings.
- Work with management to reschedule workloads as necessary to meet promised due dates.
- Maintain clean and organized work area.
- Abide by center policies/procedures as outlined.
- This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor._

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Paid time off

Compensation package:

- Bonus opportunities

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Application Question(s):

- Willing to work outdoors at client site on installations of signs and graphics 50%.

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Service: 1 year (preferred)
- signs and graphics: 1 year (required)

**Language**:

- English (required)

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (required)

Work Location: In person

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