Leasing Specialist

1 week ago

Austin, United States Redstone Residential Full time

**Leasing Specialist**

**CLASSIFICATION**: Part-Time, Non-Exempt. Benefits Eligible

**COMPENSATION**:$18 per hour, plus the ability to earn performance bonuses

**TEAM**: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance

***: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

**KEY DUTIES & RESPONSIBILITIES**:

- Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Provide tours for potential residents
- Follow up with potential leads
- Help with resident concerns and questions
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment.

**EXPERIENCE & QUALIFICATIONS**:

- 1-2 years of customer service and sales experience
- Strong communication skills
- Experience with Entrata Software is a plus but not required
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Warm, friendly demeanor
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
- Bilingual a PLUS

**Experience**: Required
- 1 year(s): Leasing Experience
- 3 year(s): Sales Expereince
- 3 year(s): Customer Service Experience

**Behaviors**: Required
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

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