Program Manager, Technology Prioritization and

1 month ago

Arlington, United States Amazon.com Services LLC Full time

5+ years of program or project management experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

We are seeking a Program Manager for the Transportation Operations Management (TOM), Technology Prioritization and Infrastructure (TPI) team. In this role, you would be responsible for the planning and execution of capital-funded TPI infrastructure development projects across North America. The position will provide support for TOM initiatives through clear, factual communications and will work with cross-functional partners on a wide range of complex topics.

As a Program Manager, you will drive strategy and execution with available capital resources, supporting the end-to-end process from project ideation, capital funding, design requirements, permitting and construction execution. You will work across multiple business units to ensure projects follow project management best practices, eliminating barriers and keep projects within budget, schedule and scope.

Key job responsibilities
- Build structured, scalable processes to manage multiple projects simultaneously across NA while managing diverse stakeholders
- Look around corners to spot emerging needs and develop proactive plans to communicate with stakeholders
- Build stakeholder relationships across a range of businesses
- Influence without authority
- Develop a comprehensive working knowledge and understanding of the contract documents
- Ensure strict adherence to safety, ethics and compliance requirements at all times
- Overall responsibility for communication of information amongst all project team members
- Conduct thorough construction document reviews and examine all documents for accuracy and quality
- Interface and coordinate with the authorities that have jurisdiction (AHJ) on projects to maintain regulatory compliance and seamless job execution
- Participate in preparation of various studies, recommendations for materials and methods, and cost estimates
- Prepare a detailed contract items list including all significant items required for the construction of the project
- Responsible for managing financial status of the project including preparation of project status and accuracy of financial reports
- Schedule, conduct, and document all job meetings, owner-architect and coordination meetings
- Manage the change order process including review of general contractor estimates, negotiate change orders
- Manage project close-out, including securing warranties, guarantees, and acceptance of work, subcontract and vendor close, final payment and records retention.
- Operate independently in the assigned role and region; interacting with leadership and stakeholders to resolve issues
- Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team
- Advise on the impact of changes in schedule, costs, and permitting
- Identify and solve for factors that may impede a successful project hand-over to Amazon stakeholders while striving for frugality and accomplishing more with less

**Travel expectation**: 50%

Arlington, VA, USA | Atlanta, GA, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Pheonix, AZ, USA | Seattle, WA, USA
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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