The Concierge is responsible for the guest/owner experience from pre-arrival, communication, coordination, delivery including follow-up of guest requests. The Concierge is responsible for promoting a positive, friendly, welcoming and “at your service” environment daily. This individual will make recommendations based on preferences, vendor relationships and local area. They will ensure timely distribution and booking of itinerary plans for guest stays. The Concierge will ensure proper setup of pre-arrival arrangements. This individual will acknowledge each guest with a smile and warm greeting while using pre-established guidelines. This person will be responsible for the overall guest / owner experience and is empowered to handle a variety of guest challenges and requests.

**Must be available to work between 7am - 11pm**

**Must be able to work Weekend and Holidays**

**Company Benefits**:

- Weekly Pay
- Growth Opportunities & Stability

**ESSENTIAL DUTIES AND TASKS**:

- Demonstrates a high level of service
- Follow up of guests/owner expectations
- Confirmation and delivery of services and/or products
- Plan activities for guests/owners
- Partner with resort outlets to assist the guests/owners

**EDUCATION and/or EXPERIENCE**
- GED or high school equivalent

**QUALIFICATIONS**
- Must have a strong knowledge of the Galveston area and the attractions and activities that occur
- Must have a strong knowledge of the Resort amenities and activities that occur
- Ability to be self-directed with attention to details
- Must possess the ability to provide a high level of service consistently
- Bartending experience a plus
- Must be able to work weekends and holidays
- Must be available to work morning and mid shifts between 10am - 10pm

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

ZRRO1