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Computer Resource Technician

3 months ago

Harrisonburg, United States Harrisonburg City Public Schools Full time

**HARRISONBURG CITY PUBLIC SCHOOLS**

**Position**:

- Computer Resource Technician_

**Reports to**:

- Network Supervisor_

**Contract**:
**250 Days**

**Salary Scale**:

- Technology II (C12)_

**FLSA Status**:

- Non-Exempt_

**Revised**:

- TBD_

**PRIMARY FUNCTION**

Provides technical assistance, leadership, and education to all sites and administrative locations with respect to computer systems and networks.

**QUALIFICATIONS**
- Graduation from an accredited educational facility with a program of study in technology including topics of networks, computer languages, and hardware desired. A minimum of fifty classroom hours of computer training or equivalent work experience is required. Comptia A+ or other applicable certifications desired
- A minimum of three or more years of successful experience in computer-related positions.
- Familiar with Chromebook setup and troubleshooting
- Proficiency in spoken and written communication to express and/or exchange ideas.
- Emotionally mature, objective and sensitive to people and their concerns. Able to handle responsibility, work independently, and maintain collaborative working relationships with students, families, staff, coworkers and community agencies.
- Familiarity with racial equity and inclusion frameworks.

**ESSENTIAL FUNCTIONS/TYPICAL TASKS**
- Provides assistance to all sites in determining appropriate hardware and wiring decisions for continued program development.
- Provides assistance to all sites experiencing technology-related problems.
- Evaluates, tests and recommends appropriate technology for use in the educational environment.
- Installs, configures and tests computers and network hardware and software in a networked environment.
- Monitors new products and software upgrades applicable to the division.
- Develops troubleshooting guidelines for all sites in coordination with Elementary Technology Specialists.
- Serves as User Directory Management administrator for site networks (in addition to site administrators, if appropriate). Maintains Google accounts for sites assigned.
- Keeps documentation on hardware and networks within the system for reference.
- Coordinates and supervises all vendors providing services to sites in the division.
- Systematically evaluates status of the division software; installs upgrades and updates as needed.
- Assists in the implementation of the HCPS technology plan;
- Keeps informed on the latest technologies, practices, and programs in the IT field;
- Assumes responsibility for professional growth and keeps materials, supplies, and skills up-to-date;
- Takes all necessary and reasonable precautions to protect students, equipment, materials, and facilities;
- Follows appropriate safety procedures and properly maintains equipment;
- Demonstrates good attendance and punctuality;
- Attends all required meetings;
- Maintains confidentiality in all matters;
- Models non-discriminatory practices in all activities. Respects the worth, dignity and individual differences of others;
- Complies with and supports school division policies, regulations and procedures;
- Models professional, moral, and ethical standards as well as personal integrity in all interactions, including non-discriminatory and cultural inclusion practices by respecting the worth, dignity and individual beliefs of others;
- Performs other duties as assigned by the Director of Technology or Network Supervisor.

**PHYSICAL DEMANDS/REQUIREMENTS**
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and meet the physical demands._

**EVALUATION**

Performance on this job will be evaluated in accordance with school board policy and administrative regulations on evaluation of classified personnel.
- The above is intended to describe the essential functions of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of the duties, responsibilities and requirements of this position._