Scheduling Supervisor, Immunization Mobile

3 weeks ago

Houston, United States Harris County Full time

**Position Description**:
Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.

**About Harris County Public Health**:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

**Position Overview**:
The Clinical Health Services (CHS) Scheduling Supervisor is responsible for the oversight and supervision of the Scheduling Team. The Scheduling Supervisor will oversee the duties of the scheduling specialist to ensure the scheduling of the mobile teams; immunization services, mobile health clinic, and special events. The Scheduling Supervisor will work with various community organization to support the development of new partners to identify the needs of Harris County residents. Ensuring that different population groups receive mobile health services throughout the community in Harris County. This position supports the Harris County Public Health Department (HCPH), and reports to the Clinical Health Services (CHS) Program Manager.

**Duties & Responsibilities**:

- Oversee the daily activities of the Scheduling Specialist, providing direction and supervision to team members.
- Establish and maintain relationships with Harris County partners such as Harris County Precincts, School Districts, Colleges, Houses of Worship, Shelters, and private businesses.
- Ensure mobile health services are scheduled in the weekly rotation, focusing on equitable access and high priority communities. Utilizing data to help support the creation of new partners.
- Works directly with the Program Manager, HR, and divisional leadership to assist with recruiting, interviewing, hiring, training, and management of staff including contractors and volunteers.
- Maintain open communication internally, with Outreach Team, Access-team, Operations Managers, and other HCPH divisions/offices as needed about any changes and updates that directly affect scheduling.
- Maintain schedule and data metrics for mobile health services on events and locations served.
- Other duties as assigned, including site lead coverage at vaccine/specimen collection sites and special tasks involved in responding to an emergency event.

**Harris County is an Equal Opportunity Employer**

**Requirements**:
**Education**:
Bachelor's Degree in Business/Public Administration, Emergency Management, Planning, Public Health or related field of study.

**Licensure**:

- Valid TX Driver's License

**Experience**:

- Three (3) years of experience in public health, healthcare, or emergency management with one (1) of those years in a supervisory position.

**Knowledge, Skills and Abilities**:

- Knowledge of the principles and practice of public health including resilience, equity, and social determinants of health.
- Excellent verbal and written communication skills; excellent organizational skills.
- Excellent interpersonal and supervisory skills, including team management, delegation of responsibilities, and coaching.
- Critical thinking and problem-solving skills, and the ability to use sound judgment when responding to client issues and concerns.
- Ability to interact in a non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions.
- Ability to organize and prioritize workload and meet deadlines.
- Ability to work effectively and collaboratively with a variety of stakeholders both internal and external.

**Core Competencies**:
**Organizational Leadership**
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others

**Collaboration**
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs

**Innovation**
- Ability to adapt to change

**Interpersonal Abilities/Personal Characteristics**
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity

**Communication**
- Communicates clearly and effectively, both orally and in writing

**General Information**:
**Position Type, and Typical Hours of Work**:
- F

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