Area Manager
1 month ago
Revision 6/8/22 Rev 1 Section No. Page 1 of 3
Prepared By
Approved By
Area Manager
1.0 Corporate Job Title
Area Manager
2.0 Reporting Relationships
Regional Director
3.0 Position Summary
Manages, coordinates and oversees all activities and functions of each branch within a specific region. Provides leadership and guidance to Managers, Operations, Field and Laboratory staff on routine matters while working closely with the Branch Managers within the specific region. Responsible for taking the necessary steps to ensure that all daily operations and laboratory functions relating to their specific locations are run safely, efficiently and within allocated resources.
4.0 Minimum Requirements
- Requires a B.S./B.A. (preferable science degree) or a minimum of ten years' experience in the petroleum industry.
- Must possess strong communications, managerial and inter-personal skills, as well as technical and theoretical knowledge of operational and/or laboratory related matters.
5.0 Responsibilities
- Responsible for the administrative, executive and safe operation of respective branch. Obtains optimum efficiency and economy of operations by focusing on improved customer service by performing duties personally or through subordinate supervisors.
- Along with departmental Manager’s, and working in conjunction with departmental Director’s, ensures that all the activities performed by Operations, Field and Laboratory personnel are coordinated and executed by strict adherence to the quality systems policies and procedures in order to supply customers with a prompt, unbiased, reliable and accurate inspection data.
- Manages, coordinates and aids all branch personnel in their assigned functions and responsibilities. Ensuring that all activities are safely performed as defined within the company Safety Program and that each employee receives the required safety training.
- Functions as Point Of Contact and the company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicating to customer request relating to field measurements, laboratory testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer.
- Uses judgment and discretion in directing, coordinating and scheduling the work activities of Field Inspectors and laboratory personnel consistent with accepted operating practices and procedures, including periods during non-working hours, weekends and holidays.
- Receives, analyzes, compiles, and verifies data resulting from both the field and laboratory for quality and completeness. Ensures documentation is completed as per specific job instructions and accepted operating practices.
- Has authority to resolve, and to effectively recommend resolving, customer complaints using superior negotiating and customer relations skills, under mínimal supervision.
- Using advanced knowledge, identifies the root causes of quality system problems in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
- Interfaces with the Vice President of Business Development to directly market the company’s services to existing and prospective clients. Develops new business opportunities, increases market share, and obtains a competitive position for his/her area by direct marketing efforts or attending industry / business functions.
- Has the authority and responsibility for back filling for a Branch / Operations Manager.
- Must become familiar with and have excellent understanding of the various tools and resources provided to the Branch including, but not limited to, programs such as Polaris and Orion.
6.0 Fitness for Duty - Physical Demands
- This position will be in an office setting, but field work may be required.
- Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required.
This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.
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