Cyber Watch Floor Data Analyst

4 weeks ago

Washington, United States DAn Solutions Full time

**REQUIRES AN ACTIVE/EXISTING TS/SCI WIT HCI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE**

As a Data Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on a Data Analyst joining our team to identify, define, collect, and report
on key performance metrics to drive data-based decision making and continuous improvement across the organization.

**HOW A DATA ANALYST WILL MAKE AN IMPACT**
- Identify, define, and establish key performance metrics and indicators relevant to the organization's goals and objectives.
- Develop data collection methodologies and systems to gather accurate and reliable metrics.
- Collect and analyze data from various sources, ensuring data integrity and accuracy.
- Prepare comprehensive reports, dashboards, and presentations to effectively communicate metric findings to stakeholders and management.
- Collaborate with cross-functional teams to understand data requirements and align metrics with business objectives.
- Conduct process analysis to identify inefficiencies, bottlenecks, and areas for improvement.
- Recommend and implement process improvements to enhance operational efficiency, quality, and customer satisfaction.
- Collaborate with teams to ensure the successful implementation of process changes and monitor their effectiveness.
- Continuously monitor and evaluate service delivery processes to identify opportunities for improvement and optimize customer experience.
- Contribute to the development and implementation of quality assurance and quality control measures to ensure adherence to established

standards.
- Conduct quality inspections, identify defects or deviations, and recommend corrective actions to maintain high-quality standards.
- Stay updated with industry best practices, emerging trends, and technologies related to metrics analysis, process improvement, and quality

assurance.
**Required Skills and Abilities**:

- Proven experience in metrics analysis, reporting, process improvement, and quality assurance.
- Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
- Proficient in data visualization techniques and tools to effectively present findings.
- Solid understanding of process analysis methodologies and continuous improvement concepts.
- Knowledge of quality assurance principles, methodologies, and best practices.
- Excellent communication and presentation skills to convey complex information to both technical and non-technical

stakeholders.
- Strong problem-solving skills with the ability to think critically and propose innovative solutions.
- Detail-oriented with a strong focus on data accuracy and attention to detail.
- Ability to work independently as well as collaboratively in a team environment.

**Location: On Customer Site**
Bolling AFB, Washington D.C
Reston, VA
Colorado Springs, CO

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