Campground Manager
4 weeks ago
Overview:
**Responsibilities**:
- Manage all aspects of camp operations including staff supervision, scheduling, and program coordination.
- Ensure a high level of guest satisfaction through exceptional service and attention to detail.
- Develop and implement camp policies and procedures to maintain a safe and welcoming environment.
- Coordinate with vendors, suppliers, and contractors to support camp activities.
- Handle guest inquiries, requests, and complaints in a professional and timely manner.
- Oversee budget management, financial reporting, and inventory control.
- Organize and lead staff training sessions to ensure quality service standards are met.
Qualifications:
- Previous experience in a guest relations, resort, hotel, or hospitality setting is preferred.
- Strong customer service skills with the ability to handle various guest needs effectively.
- Excellent communication skills with proficiency in multilingual or bilingual capabilities preferred.
- Proven leadership abilities with experience in managing teams and fostering a positive work environment.
- Knowledge of front desk operations, reservation systems, and camp programming is advantageous.
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Physical setting:
- Camp
- Outdoor work
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Ability to Commute:
- Gettysburg, PA (required)
Ability to Relocate:
- Gettysburg, PA: Relocate before starting work (required)
Work Location: In person
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