Customer Service Representative

3 weeks ago


Joliet, United States Junction Collaborative Transports Full time

Responsibilities:

- Coordinate and schedule transportation services for the company's fleet of vehicles
- Utilize phone systems and transportation management software to efficiently dispatch drivers and track deliveries
- Monitor and manage fleet operations, including fuel usage, maintenance, and repairs
- Perform data entry tasks to update and maintain transportation records
- Resolve any issues or delays in delivery by communicating with drivers and customers
- Assist with shipping and receiving activities as needed

Qualifications:

- Previous experience in transportation management or dispatching is preferred
- Familiarity with a transportation management systems is a plus
- Strong organizational skills and attention to detail to effectively coordinate multiple deliveries and schedules
- Excellent communication skills to interact with drivers, warehouse staff, and customers
- Ability to work in a fast-paced environment and make quick decisions to ensure efficient operations
- Proficient in data entry and computer skills for accurate record keeping

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Pay: $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Work Location: In person



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