Receptionist/surgery Scheduler

3 weeks ago


Orlando, United States AdventHealth Surgery Center Innovation Tower Full time

**GENERAL SUMMARY**:
The Scheduler/Receptionist schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Scheduler provides accurate information so that all departments may view daily, and maintains open communication with clinical staff, business office personnel and physician offices regarding schedule changes.

**PRINCIPLE DUTIES AND JOB RESPONSIBILITIES**:
1. Schedules surgery procedures in EMR or designated system

2.Answers the phones in a professional and courteous manner. Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.

3. Completes post-op data entry in a timely and accurate manner

4. Completes bi-monthly statistical reports per established timeline and format

5. Posts surgical charges on a daily basis per established guidelines

6. Completes daily surgical schedule and distributes as appropriate

7. Produces and distributes daily surgical log

8. Communicates office supply needs

9. Posts the daily surgery schedule on the staff’s assignment board

10. Assures appropriate coordination with other departments when special surgical needs occur. Publishes an accurate daily call list and forwards to staffing department

11. Assists in chart preparation

12. Performs clerical duties including distribution of mail and messages, monitoring office supplies and maintaining postage meter.

13. Assist with Admissions. Check in pre-op patients. Copy identification and insurance. Communication with Pre-Op nursing staff.

14. Other Duties as assigned

**KNOWLEDGE AND SKILLS REQUIRED**:

- Knowledge of commonly used concepts, practices, and procedures in the health care industry
- Ability to understand and process surgeon dictated instructions and directions
- Must be able to read, write and speak conversational English
- Basic computer skills and knowledge of Microsoft Office
- Ability to type 40+ words a minute
- Strong computer skills. Familiar with Excel, Word, Windows and AS400
- Must have excellent organizational skills and be detail oriented
- Must be highly skilled in verbal communication, problem solving, prioritization and organization
- Knowledge of HIPAA/Confidentiality

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Pay: $15.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Ambulatory surgery center

Medical specialties:

- Orthopedics
- Surgery

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Medical terminology: 1 year (preferred)
- Medical scheduling: 1 year (required)

**Language**:

- Spanish (preferred)

License/Certification:

- BLS Certification (required)

Shift availability:

- Day Shift (required)

Work Location: In person



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