Field Operations Support Assistant

3 weeks ago


Westminster, United States SCI Shared Resources, LLC Full time

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

**JOB RESPONSIBILITIES**
- Greets guests and visitors, offering assistance when entering the building
- Updates digital kiosk to display daily interments / service times
- Creates digital signage to announce special events
- Sets up arrows and creates maps to guide families to services
- Working with counselors and arrangers in a team environment
- Processing Interment Verification documentation and conducting Blind Checks
- Verifying interment records against the digital files in HMIS
- Responds to guests questions about services
- Scanning old records into HMIS in accordance with the Paperless Initiative
- Assists maintenance team as needed
- Assisting with other administrative tasks or special projects assigned by Management
- Immediately notifies and involves management with customer service and security issues
- Answers, screens, and routes incoming calls to appropriate staff members
- Receives incoming mail and packages
- May perform light typing, proofreading, data entry or printing

**MINIMUM REQUIREMENTS**

**Education**
- High School Diploma or equivalent

**Experience**
- Six months general office, receptionist, or administrative support experience preferred
- Proficient at operating telephones, fax, copier

**Knowledge, Skills and Abilities**
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Position continually requires demonstrated poise, tact and diplomacy
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation:
**Salary**: $16.00/hr. $18.00/hr.

An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 92683

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Westminster

Job Profile ID: F00216

Time Type: Part time

Location Name: Peek Family Crematory



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