Technical Account Manager
4 weeks ago
ABOUT US
Hylio designs, fabricates, and offers UAS (unmanned aerial systems i.e. “drones”) for the agricultural industry. Our mission is to make farming easier and more successful for our customers.
We are a fast-growing technology company in Richmond, TX focused on developing cutting edge precision agriculture solutions.
**OVERVIEW**
You will be expected to become well-versed in Hylio’s technology and product line in order to be as effective as possible at your technical sales duties. Most importantly, you should always maintain a patient and positive attitude when interacting with potential and current customers.
**RESPONSIBILITIES**
- Supporting existing Hylio customers and Dealers with administrative or technical issues
- Provide technical guidance and support to clients, addressing any issues or concerns that arise
- Construct positive relationships with customers
- Educate and provide up-to-date information to customers
- Maintain CRM systems for future reference
- Share ideas, feedback, and suggestions for improving customer service processes and practices
**SKILLS**
- Positive attitude and excellent communication skills
- Self-motivated with a willingness to learn quickly on the job
- Computer literacy; use of Microsoft office suite, CRMs, Google Suite, Gmail, and other office admin programs will be required
- Preferred: past experience in technical sales and/or support
- Preferred: technical or agricultural background
- No higher education required
Pay: From $18.00 per hour
**Benefits**:
- Paid time off
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Richmond, TX 77469: Relocate before starting work (required)
Work Location: In person
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