Cannabis Delivery Specialist

4 weeks ago

New York, United States Qube Dispensary Full time

**About Qube Cannabis Delivery**:Qube Cannabis Delivery is a premier cannabis delivery service dedicated to providing convenient access to premium cannabis products in Times Square and the surrounding areas of New York City. We prioritize customer satisfaction, product quality, and safety in all our delivery operations, ensuring a seamless and enjoyable experience for our valued customers.

**Job Summary**:Qube Cannabis Delivery is seeking dedicated and responsible individuals to join our team as Cannabis Delivery Specialists. As a Delivery Specialist, you will play a crucial role in facilitating the delivery of cannabis products from our retail location to customers in Times Square using walking, biking, scooting, other non-vehicle courier methods, and vehicle courier methods. This position offers an exciting opportunity to be part of a fast-paced and innovative team in the thriving cannabis industry.

**Responsibilities**:
Safe and Timely Delivery:

- Safely transport cannabis products from the retail location to customers in Times Square and nearby neighborhoods using walking, biking, scooting, or other designated non-vehicle courier methods.
- Adhere to all traffic laws, safety regulations, and company policies while navigating the delivery route to ensure the safety of yourself and others.

**Customer Service Excellence**:

- Provide exceptional customer service during the delivery process, including friendly greetings, accurate order fulfillment, and prompt assistance with any customer inquiries or concerns.
- Represent Qube Cannabis Delivery in a professional manner at all times, maintaining a positive and helpful demeanor when interacting with customers.
- Practice effective customer de-escalation techniques to address any conflicts or concerns that may arise during deliveries.

**Product Knowledge and Compliance**:

- Familiarize yourself with Qube's range of cannabis products, including strains, formulations, and consumption methods, to accurately inform customers and address product-related questions.
- Ensure compliance with all local, state, and federal regulations governing the delivery of cannabis products, including age verification and proper handling procedures.

**Order Management and Documentation**:

- Efficiently manage delivery orders, including verifying order details, confirming customer identification, and obtaining necessary signatures or acknowledgments upon delivery.
- Maintain accurate records of delivery transactions, including delivery times, customer signatures, and any relevant delivery notes or instructions.

**Vehicle Maintenance and Safety**:

- Ensure the proper maintenance and cleanliness of delivery equipment, such as bikes, scooters, or other designated courier vehicles, to ensure safe and reliable operation.
- Report any equipment malfunctions, maintenance issues, or safety concerns to the delivery manager or appropriate personnel for prompt resolution.

**Qualifications**:

- Valid driver's license (if applicable) and clean driving record (if using a vehicle).
- Ability to operate delivery equipment safely and effectively, including bikes, scooters, or other non-vehicle courier methods.
- Excellent communication and customer service skills, with a friendly and approachable demeanor.
- Strong attention to detail and accuracy in order fulfillment and record-keeping.
- Knowledge of cannabis products and industry regulations preferred, but not required.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

**Equal Opportunity Statement**:
Qube is an equal opportunity employer and does not unlawfully discriminate against, make employment decisions, or permit harassment based on perceived or actual race, color, religion, sex, national origin, citizenship, immigration status, marital status, age, sexual orientation, gender identity, characteristics, or expression, disability, medical condition, U.S Military or veteran status, or any other basis protected under federal, state, or local laws, regulations, or ordinances. Qube is committed to complying with all applicable laws providing equal employment opportunities, including but not limited to the Fair Pay Act, FEHA, and all applicable laws and ordinances regarding conviction and arrest history.

**Job Types**: Full-time, Part-time

Pay: $18.50 - $22.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Paid training

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Experience level:

- 1 year

Shift:

- Day shift
- Evening shift
- Morning shift

People with a criminal record are encouraged to apply

Ability to Commute:

- New York, NY 10018 (required)

Ability to Relocate:

- New York, NY 10018: Relocate before starting work (required)

Work Location: In person

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