Clinical Service Representative

2 weeks ago


Pittsfield, United States Berkshire Health Systems Full time

**DEFINITION/PRIMARY FUNCTION**
- The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR's in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations.-
**POSITION QUALIFICATIONS** (Minimum qualifications are required unless stated otherwise.)**Experience**:

- One to two years of administrative experience in a busy office ,preferably a physician practice, is required.- Experience in handling multiple phone lines preferred.- Excellent clerical/organizational skills required. Knowledge of Department specific services preferred.- Insurance knowledge and billing experience strongly preferred.-
**Education and Training**:

- Two years of college or equivalent work experience preferred.- High School diploma or equivalent required.- Typing (40 WPM) required.-
**License, Certification & Registration**:

- N/A-
**Other Requirements**:

- Excellent interpersonal skills with proven ability and experience dealing with agitated/dissatisfied patients, family and physicians.- Ability to work independently with mínimal supervision.- Ability to work effectively under pressure and in a fast paced environment.- Ability to handle multiple tasks at once.- Demonstrated competency in handling confidential and sensitive information required.- Excellent telephone skills required.- Sensitive to diverse cultures and cultural differences,- Demonstrated ability to read and follow written/verbal directions.- Knowledge of commnity services.- Flexible hours required to cover for vacations and earned time absences.- Self motivated and ability to be independent and flexible within a team framework.- Excellent oral and written communication skills.- Must be able to speak and write the English language in an understandable manner.Location: Berkshire Health Systems - BMS BFS Clinical Support

Schedule: Temporary, Shift 1, 8am-4:30pm



  • Pittsfield, United States Berkshire Health Systems Full time

    **Will need to travel to NA on Tuesdays** **Will be willing to travel to the GB office in rare events that someone calls out.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of...


  • Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative...


  • Pittsfield, United States Berkshire Health Systems Full time

    **This position is Monday & Friday 8:00am-4:30pm and Tuesday - Thursday 7:45am-4:15pm.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality...


  • Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services Hematology and Oncology physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support...


  • Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative...


  • Pittsfield, United States Berkshire Health Systems Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative...


  • Pittsfield, United States Berkshire Health Systems Full time

    **This position is located in Great Barrington.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure access to quality care, efficiency and excellent...


  • Pittsfield, United States Berkshire Health Systems Full time

    **This position is primarily located in North Adams, but may require floating to the Pittsfield office based on the needs of the practice.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of...


  • Pittsfield, United States Berkshire Health Systems Full time

    **Shift is 7:45 to 4:15 with occasional CSR help to other offices once fully trained.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care...


  • Pittsfield, United States The Brien Center Full time

    General Description Provide Behavioral Health Treatment, Case management, Therapeutic Recreational services, coordinate family meetings, provide intake assessments when needed, maintain collateral contacts with providers and provide clinical oversight in Day Services. Half time position-4 hours per day. Essential Job Functions * Complete diagnostic mental...


  • Pittsfield, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Pittsfield, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Pittsfield, United States U-Haul Full time

    Location: 434-436 W Housatonic St, Pittsfield, Massachusetts 01201 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Pittsfield, United States Clinical & Support Options Full time

    CSO is looking for a Peer Specialist for our Respite program in Pittsfield. Respite is a 24-hour staffed program that provides short-term, temporary housing and support services for those in transition from one living arrangement to another. Respite is a program funded by the Department of Mental Health. Clients in Respite have access to psychiatric...

  • Order Processing

    1 day ago


    Pittsfield, United States Mine Safety Appliances Full time

    1st Shift - Monday through Friday and overtime, if needed For more than 100 years, our passionate mission of safety empowers us to protect lives. Globe invented Fire Fighter Protective Clothing / Turn Out Gear / Fire Suits over 137 years ago and we a Customer Service Representative, Customer Service, Processing, Representative, Manufacturing, Retail


  • Pittsfield, United States Blessing Health System Full time

    Three (3) open Part Time Positions 24 hours per week.# Two (2) positions 7P to 730A and one (1) 630/7A to 7/730P)# all with weekend rotation. STARTING RATE:#$15.00#(WITHOUT EXPERIENCE) + SHIFT DIFFERENTIAL IF APPLICABLE# HOURS VARY## # The purpose of this position is to assist with enhancing the customer experience by welcoming staff, patients and visitors...


  • Pittsfield, United States Blessing Health System Full time

    Three (3) Full Time Positions 36 hours per week.# One (1) position 7P to 730A and two (2) positions 7A to 730P all with weekend rotation. STARTING RATE:#$15.00#(WITHOUT EXPERIENCE) + SHIFT DIFFERENTIAL IF APPLICABLE# HOURS VARY## The purpose of this position is to assist with enhancing the customer experience by welcoming staff, patients and visitors...


  • Pittsfield, United States Blessing Health System Full time

    Three (3) open Part Time Positions 24 hours per week.# Two (2) positions 7P to 730A and one (1) 630/7A to 7/730P)# all with weekend rotation. STARTING RATE:#$15.00#(WITHOUT EXPERIENCE) + SHIFT DIFFERENTIAL IF APPLICABLE# HOURS VARY## # The purpose of this position is to assist with enhancing the customer experience by welcoming staff, patients and visitors...


  • Pittsfield, United States Blessing Health System Full time

    Three (3) Full Time Positions 36 hours per week.# One (1) position 7P to 730A and two (2) positions 7A to 730P all with weekend rotation. STARTING RATE:#$15.00#(WITHOUT EXPERIENCE) + SHIFT DIFFERENTIAL IF APPLICABLE# HOURS VARY## The purpose of this position is to assist with enhancing the customer experience by welcoming staff, patients and visitors...


  • Pittsfield, United States Member Support Services, LLC Full time

    **Job Overview**: We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support a workforce that reflects our community. Our principles support our mission and our goals of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities we serve. We strive to ensure that the spaces...