Program Director-fs&t

3 weeks ago


Springfield, United States BEHAVIORAL HEALTH NETWORK, INC. Full time

**Join our team of competent and compassionate professionals as a Program Director in the Community **Wraparound program** at Behavioral Health Network**

**Who are we?**

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

The **Program Director** for **Family Support and Training** provides leadership to** Senior Family Partners** and **Family Partners** in the program.

The **Program Director** works closely with the Program Director for **Intensive Care Coordination** to implement policies, procedures, and training needs for Family Partners.

The **Program Director **integrates caregiver perspective into practice with youth and families, the program, and agency standards.

**Your experience, knowledge and great skills will support the program with the following**:

- Performing administrative functions and direct services oversight for day-to-day operation of program and ongoing quality improvement.
- Ensuring that the program adheres to regulations and requirements of licensing bodies and funding sources.
- Maintaining communication with funding sources or other contacts, as appropriate.
- Serving as primary liaison for FS&T with other BHN programs.
- Collaborating with ICC Program Director to plan and convene CSA System of Care meetings.
- Co-facilitating staff meetings with the ICC Program Director and participates in clinical supervisions.
- Overseeing and managing the direct service work and productivity of Senior Family Partners and Family Partners.
- Ensuring that all staff are appropriately trained and in compliance with ICC/FS&T operations, the Wraparound process, and relevant policies and procedures.
- Working collaboratively with Senior Program Manager and Division VP to identify staffing needs, hire, discipline, and terminate program staff, as required.
- Providing effective ongoing evaluation of staff performance and implements fidelity measures as required.
- Responding to individual served/staff/provider complaints and mediates as needed.
- Providing a Caregiver’s perspective in agency service support structures.
- Providing consultation and training to staff, program, and organization wide leadership regarding a caregiver’s perspective and lessons learned from life experience.
- Observing care planning teams to support team skill development and provide coaching to staff.
- Participating in program improvement and development efforts.

**What are we looking for in a** Program **Director?**

**Qualifications/Requirements**
- Bachelor’s degree in a human services field from an accredited university AND one (1) year of experience working with the target population.or
- Associate degree in a human service field from an accredited school AND one (1) year of experience working with children/adolescents/transition age youth.

OR
- High School Diploma or GED AND a minimum of two (2) years of experience working with children/adolescents/transition age youth.
- Must have a minimum of three (3) years supervisory experience.
- Experience supervising/managing in a home-based or Wraparound_ _program is preferred.
- Experience as a caregiver of a youth with special needs and preferably a youth with mental health needs.
- Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities.
- Excellent verbal and written communication skills.

**How do I apply?



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