Food and Beverage Manager

3 weeks ago


Carlsbad, United States Omni Hotels & Resorts Full time

Overview:
**La Costa Resort and Spa**

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

**Job Description**:
The Food and Beverage Manager will be in charge of managing Splash, Spa Cafe, and Golf Beverage outlets.

Ensuring all Associates from servers, bussers, bartenders, hosts and others are aligned to perform to their full potential, service according to Omni standards and guests receive superior service.

The Food and Beverage Manager will help schedule, coach, counsel and mentor Associates. As well as, oversee payroll, assist in managing the flow of the outlets and help deliver positive change to the outlets.

**Responsibilities**:

- Bring fresh and current ideas to our food and beverage offerings.
- Monitor the flow of service in the outlets, ensuring prompt service.
- Follow through on out of stock items, IOU’s etc, to ensure all par stocks maintained in the outlets.
- Perform inventory and ensure par levels.
- Train Beverage service staff in beverage service, bar management, bar cleanliness. Manage TIPS (Responsible Alcohol Service) and Winequest training for all employees.
- Engage with guests regularly, ask for feedback and follow-up with concerns.
- Ensure teams receive thorough training at all times.
- Manage labor hours effectively through scheduling and intelligent assignment of of responsibilities and duties.
- Prepare requisition and verify supplies.
- Schedule associates and complete payroll.
- Conduct standup meetings and department meetings.
- Coach, counsel and mentor Associates to success.
- Inspect and observe all aspects of the daily operation and follow-up on deficiencies. Make recommendations for change to ensure peak performance.
- Develop and implement guest service initiatives.
- Assist staff and associates wherever needed to ensure service is never compromised.
- Manage reservations effectively to ensure ideal flow in the outlets.
- Ensure all staff meet uniform specifications and standards of appearance.
- Perform service audits. Follow-up with training and coaching as needed.
- Communicate with culinary teams and culinary leadership to ensure seamless and timely kitchen service.
- Ensure team is up to date with the latest menu changes and develop positive up-selling techniques with service staff.

Qualifications:

- 1-3 years of Beverage or Food & Beverage Management experience.
- Previous upscale hotel/resort experience preferred
- Must be able to work all shifts including AM’s, PM’s, overnight, weekends, and holidays
- Must have strong communication and the ability to drive the team towards a common goal.

**Salary Range: $66k - $70k**
- Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is _
- the _Law poster and its supplement are available using the following _
- links_: _EEOC is the Law Poster_ and the following link is the _OFCCP's Pay Transparency Nondiscrimination policy statement_



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