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Donation & Membership Assistant
1 month ago
Roles and responsibilities:
- Under the direct supervision of Donation and Membership Director, donation and membership data will be entered into our Salesforce Database System.
- Enters donation data by inputting alphabetic and numeric information using an established procedure and through a detailed web-based interface.
- Maintains data entry requirements by following data program techniques and procedures.
- Membership admin work of printing and mailing cards. Responsible for membership mail merge.
- Update all branch donations to Sales Force.
- Verifies entered data by reviewing, correcting, deleting, or reentering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.
- Maintains operations by following policies and procedures and reporting needed changes.
- Maintains customer confidence and protects data by keeping information confidential
- Contributes to team effort by accomplishing related results as needed.
- Contacts donors for any missing data or verification needed.
- Maintaining the credit card and all other machine support.
- Update Salesforce and verify duplicate accounts.
- Call for failed Recurring collections.
**Necessary Knowledge skills, and experience**
- Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analytical, Information, Results Driven, Energetic Level, Self-Starter, Quick Learner.
- Strong written and verbal communication skills.
- Able to effectively run and write reports using Excel and other web-based platforms
**Education and Certification Requirments**:
- Collage Degree Preferred
- Must be proficient in MS Office including Outlook, Excel (maintaining reports, providing summaries) and MS Word.
- Must possess a typing speed of at least 40 WPM
- Experience working with Database systems is preferred
Pay: $50,000.00 - $55,000.00 per year
**Benefits**:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Ability to Commute:
- Sterling, VA 20164 (required)
Ability to Relocate:
- Sterling, VA 20164: Relocate before starting work (required)
Work Location: In person
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