Lead Front Desk Receptionist

4 days ago

Secaucus, United States Platinum Dental Group Full time

Job Title: Lead Front Desk Receptionist

Job Summary:
Join our team as a Front Desk Receptionist in a dynamic Dental office setting. The primary responsibility of this role is to ensure efficient front desk operations, provide exceptional customer service, and maintain a welcoming environment for patients. Computer literacy, organizational skills, and prior experience in a dental office setting are essential for success in this position.

**Responsibilities**:

- Greet patients and visitors warmly and professionally.
- Answer and manage multiple incoming calls promptly and courteously.
- Schedule patient appointments accurately and in a timely manner.
- Maintain the front desk area's cleanliness and organization.
- Perform check-in procedures and collect payments from patients.
- Ensure all necessary documentation is up to date and accurate.
- Notify staff of any schedule changes promptly.
- Adhere to confidentiality, HIPAA laws, and company policies.
- Provide information on services offered by the company.
- Independently manage the front desk if need it.

Qualifications:

- Prior experience in a dental front desk or customer service role is preferred.
- Strong communication and interpersonal skills are essential.
- Ability to multitask effectively in a fast-paced environment.
- Familiarity with computerized systems for scheduling and record keeping is a plus.

**Benefits**:

- Competitive pay based on experience.
- Health insurance options available.
- Paid time off benefits.
- 401(k) matching after one year of employment.

This full-time position offers an hourly rate depending on experience. The expected work hours are:
Monday 8:40 to 6 Tuesday 9 to 8 Wednesday 8:40 to 6 Thursday 8:40 to NO FRIDAYS

Saturdays 8:30 to 12..... No SATURDAYS DURING SUMMER

**Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Additional duties may be assigned.**

Pay: From $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off

Schedule:

- 12 hour shift
- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Secaucus, NJ 07094 (required)

Work Location: In person

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