Host/hostess $10.10-$13/hr

4 weeks ago


Greenville, United States Flos Collection MI LLC Full time

To ensure that all guests are greeted and seated in a friendly, hospitable, and prompt manner using appropriate procedures in accordance to Flo?s Standards. Assisting all service team members and management in anticipating our guest?s needs and operating a clean and efficient restaurant.

**Duties & Responsibilities**:
? Warmly and graciously greet all guests upon arrival.
? Manage a wait list.
? Effectively use paging system to notify guests when tables become available.
? Provide guests with estimated waiting time by using Flo?s wait time metrics.
? Accommodate special seating requests for guests whenever possible.
? Seat guests based on their preferences while still balancing the number of guests in a server?s sections.
? Engage in friendly conversation as you seat guests
? Upon seating, hang out guests a menu and/or Weekend features and inform them of their server?s name.
? Bus tables quickly and efficiently whenever needed and inspect table for proper presentation and completeness.
? Answer the phones promptly with a clear and friendly greeting and answer any questions in a friendly, helpful and knowledgeable manner
? Relay phone messages to all management team members as needed.
? Create a positive final impression by thanking guests as they leave and invite them to return.



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