Test Center Administrator

2 weeks ago

Clark, United States Prometric Full time

**About Us**: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

**JOB TITLE**: Test Center Administrator
**REPORTS TO**: Test Center Manager
**DEPARTMENT**: Test Center
**LOCATION**: Clark. NJ
**TEST CENTER ADDRESS**: 100 Walnut Ave, Suite 105, 1st Floor

**JOB OVERVIEW**:
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.

**PERKS for employees hired for 20+ hours**:

- 12 Paid Holidays Off annually based on work schedule and start date
- No selling or quotas
- Office setting environment
- No inventory, stocking, floor moves or overnight shifts
- Paid training
- Sick time prorated based on start date
- 401K
- Employee Assistance Program
- Vision
- FSA

**AVAILABLE SCHEDULE**:

- Part Time - Hours Will Vary
- Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible Sunday hours.
- This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
- Schedules are available 2 weeks in advance.

**RESPONSIBILITIES**:

- Greet examinees and verify identification.
- Perform required security checks including the use of wands
- Maintain secure environment and materials in the test center at all times
- Report any occurrences outside company guidelines
- Ability to be flexible with scheduling based on Prometric days of operations
- Represent Prometric's vision, mission and values
- Safeguard the test center from misconduct

**QUALIFICATIONS**:
**EDUCATION**:

- High school diploma or equivalent required
- College experience a plus

**EXPERIENCE**:

- Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
- Must be 18 years of age to qualify

**SKILLS**:

- Ability to write detailed and accurate reports and correspondence
- Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation

PHYSICAL JOB REQUIREMENTS
- Must be able to bend, stoop, and lift up to 40 pounds
- Ability to remain in a stationary position for extended periods of time while administering exams
- Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
- Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

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