Service Advisor/writer

4 weeks ago


Rosedale, United States JE Import Performance Full time

**This position requires at least two years of experience in automotive service **
- **We service and upgrade a wide range of automobiles and trucks**:

- **Opportunity to advance your career**:

- **Great hours, closed on Sundays**:

- The responsibilities of the service advisor include:

- Taking incoming service calls, scheduling appointments, greeting customers
- Correctly and clearly translating customer requests and needs on the repair order
- Advise and sell all recommended repairs and upgrades to customers
- Estimating the cost and time required for the service and upgrades
- Review all work performed with customer and ensure all paperwork is complete & accurate
- Receive and handle customer complaints in a quick and friendly manner to maintain customer satisfaction and retention
- Preferred experience with Tekmetric RO software

**We Offer**:

- Health benefits
- 401K
- Paid vacation (PTO)

Pay: $45,000.00 - $55,000.00 per year

Day range:

- Monday to Friday

Shift:

- 8 hour shift

Ability to Relocate:

- Rosedale, MD 21237: Relocate before starting work (required)

Work Location: In person



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