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Medical Assistant
2 months ago
Perform clinical duties under the direction of a physician. This individual ensures that supplies and equipment are available to facilitate efficient, effective care. It is important that a friendly, caring, courteous, and professional attitude is displayed at all times as this person has front-line contact with patients and families.
**Duties and responsibilities**
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, setting up instruments and equipment according to department protocol, cleaning exam procedure rooms, instruments and equipment between patient visits to maintain infection control
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and prepare them for the physician
- Assisting and Caring for Others providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients
- Documenting/Recording Information entering, recording, storing, or maintaining information in written or electronic form
- Getting Information observing, receiving, and otherwise obtaining information from all relevant sources
- Interacting with Computers Using computers and electronic medical records to enter data, or process information
- Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
- Monitor and track prescription sent as eRX and refill requests
- Set up for in office procedures and assisting in procedure
- Sterile trays with appropriate instruments and medical supplies
- Fill out lab requisition for pathology and call for pick up at lab where patients insurance is accepted
- Sending order for labs, CT, referrals or Meds to appropriate facilities when ordered by provider
- When providers order STAT requests: calling and scheduling for the patient before they leave our office. If we need to request prior AUTH, then calling insurances to ensure patient is taken care of
- Monitor bio-hazard and sharps daily according to OSHA
- Sterilize according to strict instructions of cleaning solution, clean, air dry and package instruments while wearing sterile gloves
- Restock and manage all supplies in rooms and overstock areas
- Help with reorders and manage medical supplies every quarter for all three clinics
- Answers clinical phone calls
- Checks phone messages hourly and return all calls before lunch, midafternoon, and prior to leaving for the day
- Complies with all AZCCC policies and procedures
- Maintains strict confidentiality related to medical records and other data.
- Works shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
- Performs other duties as directed by supervisor, physician assistant(s), physician (s), and practice manager
- Works within scope of practice of an Medical Assistant
**Qualifications/Education Requirements**
- High school diploma or equivalent required
- Successful completion of a medical assistant or emergency medical technician program
- Computer experience with EMR knowledge
- Professional appearance
- Strong medical terminology
- Must demonstrate excellent phone etiquette and exceptional customer service skills
- Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for help
- Ability to work efficiently and effectively in a detail oriented, fast-paced setting
**Licensure/Certification**
Medical assistant or emergency medical technician certification
Valid CPR certification
**Working conditions/ Physical requirements**
Medical office setting
Moderate noise levels from medical setting and equipment
Standing for long periods of time
Ability to see details at close range
Ability to listen and understand information through spoken words and sentences
Ability to read and understand information in writing
Ability to communicate information in speaking so others will understand
Daily uses of hands to type, file, and write/sign documents
Minimum lifting requirements of 25 pounds in order to transfer equipment, help patients with positioning, and pack/unpack supplies
Frequent bending, twisting, and position changes in order to assist patients
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