Pre Services Financial Counsel

3 weeks ago

Phoenix, United States HonorHealth Full time

Overview:
**Full-Time, Days, 9a-5:30pm**

**$1500.00** New Hire Sign on Bonus**

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

Join us. Let’s go beyond expectations and transform healthcare together.

Qualifications: Education

High School Diploma or GED Required

Experience

1 year in healthcare field including medical office insurance/front desk, hospital registration, hospital business office (billing or collections) Required

Responsibilities**:Job Summary**
Ensures that an account is established for every scheduled patient. Obtains complete and accurate patient demographics, insurance plan and benefits information, and ensures treatment authorization is secured in advance of the scheduled procedure while maintaining a minimum accuracy rate on reviewed accounts as defined by departmental standards.
- Verifies patients’ insurance coverage, eligibility, and Point of Service financial obligation for all scheduled services, and documents the system in detail. Adheres to all third party payer requirements for both government and commercial payers. Determines insurance eligibility and coverage, obtains/confirms authorization to avoid non-compliance and penalties to the patient, health system and physician. Communicates current Medicare requirements, HIPAA compliance and reimbursement criteria. Collaborates with Case Management to ensure patient status is correct and documentation is provided to insurances as needed.
- Creates and/or updates hospital account. Obtains and enters into hospital information system required patient demographics and insurance information in a timely manner after procedure is scheduled. Documents all information according to departmental guidelines. Provides feedback to supervisor on changes/updates implemented by insurances as obtained.
- Contacts patients to verify demographic information and to perform financial counseling prior to time of service. Collects patient responsibility due, provides information on payment plans and financial assistance as necessary. Follows department and network policies concerning discounts, package rates and basic financial assistance.

Facility: Support Services Department: Pre-Registration Work Hours: 9a - 5:30p Shift: 01 - Days Position Type: Regular Full-Time

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